Dynamic professional with experience as an HIV Case Manager at Ampla Health, excelling in care coordination and HIPAA compliance. Proven ability to enhance patient communication and service delivery, receiving consistently positive feedback. Skilled in Microsoft Office and adept at multitasking, ensuring efficient appointment scheduling and equipment operation in a fast-paced environment.
Overview
30
30
years of professional experience
Work History
HIV Case Manager, Telemedicine Coordinator Assistant, MA/Telemedicine Assistant Coordinator
Ampla Health
Yuba City, Ca
02.2016 - Current
Responsibilities include. Working with supervisors to ensure up to date equipment is available and ensure HIPPA compliance. Schedule with clinics to talk with staff and communicate with patients. Schedule appointments and demonstrate use of telemedicine equipment for patient care and if needed which may include translation services.
Maintained inventory and equipment, organized products, and ordering office supplies.
Communicated with contract agencies to maintain smooth relations and obtain needed information.
Participated in planning and implementing new procedures, policies, and systems.
Received consistently positive client feedback related to service delivery.
Liaised between team members and upper management to advocate for needs and resources.
Grade Setter/Heavy Equipment Operator
Operating Engineers Local Union 3 Federal Credit Union
, CA
06.1995 - 10.2015
Operated equipment with strong focus on safety and ground communication for maximum productivity.
Inspected sites before and after construction projects.
Measured, marked or recorded openings or distances to construction layout areas.
Controlled traffic passing near, in or around work zones.
Performed routine inspections on all heavy machinery prior to use.
Accurately estimated material needs based on job specifications provided by supervisor.
Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate and grade land for construction projects.
Operated and maintained grade setting machines to ensure proper functioning.
Operated front end loader to move dirt and different base materials.
Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
Carried out preventative maintenance on heavy or specialized equipment.
Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
Followed safety regulations while operating equipment to achieve safe conduct.
Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation, or rocks.
Education
Medical Assistant -
Medical Assistant School
Sacramento, Ca
06.2015
Heavy Equipment Operator -
Operating Engineers Apprenticeship School
Rancho Murieta, Ca
11.1995
Skills
Ability to understand written and verbal communication
Customer service
Microsoft Office
Appointment scheduling
Problem solving
HIPAA compliance
Data entry
Communication skills
Problem solving
Conflict resolution
Health promotion
Timeline
HIV Case Manager, Telemedicine Coordinator Assistant, MA/Telemedicine Assistant Coordinator
Ampla Health
02.2016 - Current
Grade Setter/Heavy Equipment Operator
Operating Engineers Local Union 3 Federal Credit Union