Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Poccio

Saugus,MA

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Kasabuski. Proven ability to enhance guest experiences and maintain cleanliness, while effectively managing cash transactions. A reliable team player, committed to fostering collaboration and developing high-performing teams in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Public Skate Attendant

Kasabuski
10.2023 - Current
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Helped customers pick out skates to rent so they could attend public skate
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Kept the rink tidy and presentable

Cross-Ice Director

Valley Hockey League
09.2022 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Set up boards so children all over Massachusetts would be able to play hockey.
  • Timekept each game effectively and submitted all of the scores.

Education

High School Diploma -

Saugus Highschool
Saugus, MA
06-2025

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Cleaning procedures
  • Initiative and Self-motivation
  • Garbage disposal
  • Cash handling experience
  • Customer service
  • Time management
  • Teamwork and collaboration
  • Multitasking

Timeline

Public Skate Attendant

Kasabuski
10.2023 - Current

Cross-Ice Director

Valley Hockey League
09.2022 - Current

High School Diploma -

Saugus Highschool

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Anthony Poccio