Anthony Pohorelec
New York
Summary
An innovative and highly motivated professional with proven leadership skills, and adept sales strategist. Dependable candidate with exceptional organizational skills and adaptability that resulted in significant business growth and enhanced customer satisfaction. Detail oriented team player that meets deadlines in a fast paced atmosphere. With many years of experience in various aspects of design, production, merchandising, and freelancing fine art props and displays. Willing to learn and show loyalty to the company that I would become a part of.
Overview
27
27
years of professional experience
Work History
In-Home Sales Team Lead Design Consultant
Renewal By Andersen
01.2014 - 03.2023
- Every year would sell over two million in product revenue to new and previous customers in a one call close situation. Fulfilled sale quotas in a high stressful environment each month of every year.
- Created the concept to always start outside during a home inspection. This idea is utilized and is mandatory on every appointment with a customer to source any problems that they're feeling or seeing on the inside. Utilizing an outside inspection generated increased business growth.
- Designed several options to enhance the appearance outside and inside of a home. This would create a need to a want, it also benefited sales by upselling projects and aided cancel prevention.
- Communicated periodically with customers to create a seamless transition on every step of their project. This would ensure every customer has their expectations met and that they are satisfied with the result. This technique of customer service increased positive survey scores to every department of the company.
- Provided sales coaching and mentoring to improve team member closing skills and negotiation techniques. Trained new employees on real sales appointments to improve their confidence and success.
- Used knowledge from my installation background that would provide products and services to recommend solutions for customers. Provided technical measurements to order products for final project production.
Graphic Production Artist - Project Manage
Positive Promotions
01.2006 - 12.2013
- Utilized Adobe Creative Suite to design various posters, logos, brochures and banners for company events as well as customer orders. (i.e. American Cancer Society)
- Created merchandising product templates from clothes to pens. Proofed to make sure the physical product would work with the artwork. Also, organized templates into categories which saved space and time.
- Through my knowledge of Pre Press printing and digital plate making, was able to oversee scheduling and ordering, which improved production.
- Preplanned promotional products and merchandise sales trends for accurate production quantities to stay within the company's budget spending.
- Collaborated with marketing, product design development, and vendors in order to meet deadline campaigns for finished products.
Personal Assistant
3rd Base Collectibles
04.2007 - 02.2009
- Maintained appropriate filing of personal and professional documentation. Improved time management through effective prioritization and organization of tasks.
- Oversaw personal and professional calendars. Coordinated appointments for future events and auctions. Responded to emails and other correspondence to facilitate communication and enhance business processes.
Sales Floor Lead
Toys"R"Us
09.2001 - 12.2005
- Demonstrated product knowledge for past, current, and future products. Developed strong and lasting rapport to improve customer service and retain valued customers. Trained and motivated new employees. Also, worked in stock room for truck deliveries and customer service.
Assistant Manager
Waldbaum's Supermarket
01.1999 - 08.2001
- Responsible to manage and work closely with representatives of multiple food and beverage grocery distributors. Trained new and existing employees. Resolved any staff member conflicts, actively listening to concerns to find an appropriate middle ground.
- Accomplished multiple tasks within established timeframes. Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
Telemarketer
MKTG Inc.
08.1996 - 12.1998
- Managed a high volume of calls daily for several advertisement and product companies. Overcame objections using friendly, persuasive strategies. Conducted market research surveys over the phone, gathering valuable feedback for product development purposes.
Education
Bachelor of Arts - Fine Graphic Arts
Briarcliffe College
Bethpage, NY2004
Skills
- Team Management
- Sales Presentations
- Cross-selling strategies
- Closing Techniques
- Attention to Detail
- Organizational Skills
- Professionalism
- Adaptability
Timeline
In-Home Sales Team Lead Design Consultant
Renewal By Andersen
01.2014 - 03.2023
Personal Assistant
3rd Base Collectibles
04.2007 - 02.2009
Graphic Production Artist - Project Manage
Positive Promotions
01.2006 - 12.2013
Sales Floor Lead
Toys"R"Us
09.2001 - 12.2005
Assistant Manager
Waldbaum's Supermarket
01.1999 - 08.2001
Telemarketer
MKTG Inc.
08.1996 - 12.1998
Bachelor of Arts - Fine Graphic Arts
Briarcliffe College
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