To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
President
Tony Portero Agency Inc.
08.2002 - Current
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Insurance Agent
American National Insurance Company
08.2002 - Current
Built strong relationships with clients through consistent communication and excellent customer service.
Education
Bachelor of Arts - Business
University Louisiana At Monroe (ULM)
Monroe, LA
05.1979
Skills
Leadership Team Building
Certification
LUTCF The American College , [Company Name] - Nov 2006
Office Manager/CSR, Sales at Tony Froehlich Agency, American Family InsuranceOffice Manager/CSR, Sales at Tony Froehlich Agency, American Family Insurance