Technical operations professional with comprehensive experience in optimizing systems and processes. Proven track record in enhancing operational efficiency, driving project success, and fostering team collaboration. Adept at managing cross-functional teams, solving complex technical issues, and adapting to dynamic environments. Strong leadership, strategic planning, and communication skills valued by employers.
Overview
27
27
years of professional experience
Work History
Area Technical Operations Manager
Fresenius Medical Care NA
04.2011 - Current
Overall management of Technical Services for Rochester & Buffalo areas. Areas consists of 8 Dialysis clinics with non-exempt employees.
Assisted in monitoring technical operations to ensure adherence to safety and quality standards.
Supported implementation of operational procedures, enhancing efficiency within the team.
Learned to utilize industry-specific tools for tracking and reporting operational data.
Collaborated with team members to address technical issues and improve workflow processes.
Engaged in training sessions to understand best practices in technical operations management.
Contributed to documentation efforts by maintaining accurate records of operational activities.
Adapted quickly to new systems and processes, supporting seamless project execution.
Provided input on process improvements through participation in team meetings and discussions.
Ensured compliance with industry best practices and regulatory standards by conducting regular audits and assessments.
Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process.
Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the FMCNA Policies and Procedures.
Recruit, interview, and hire Technical Supervisors and/or Biomedical Technicians as needed.
Coordinate the installation of equipment and implementation of product initiatives and improvements.
Operations Coater /Operations Team Leader
Eastman Kodak Company
03.2001 - 04.2011
Job duties include operating high temperature coating equipment used in the manufacture of film.
Maintaining stable extrusion temperatures and pressures during machine events
To constantly adjust and develop machine process for various conditions, to manufacture film base and maintain a stable process and quality product for the Estar machines and the customer quality control standards.
Operated coating machinery to ensure consistent application of coatings across various products.
Monitored production processes, identifying and resolving issues to maintain quality standards.
Trained new team members on equipment operation and safety protocols for optimal performance.
Adjusted machine settings to accommodate different product specifications and enhance efficiency.
Conducted routine maintenance on coating equipment, reducing downtime and improving reliability.
Implemented process improvements that enhanced coating quality while minimizing waste and defects.
Performed routine preventative maintenance tasks on coater equipment to maintain optimum functionality and extend its lifespan.
Trained, coached and managed 5-person team of Coater and wind-up professionals.
Melter
Eastman Kodak Company
12.1999 - 03.2001
Operated melting equipment to produce high-quality materials for photographic products.
Monitored temperature and chemical composition to ensure optimal melting conditions.
Collaborated with team members to maintain production schedules and meet quality standards.
Implemented process improvements that enhanced efficiency and reduced waste in melting operations.
Trained new operators on safety protocols and equipment handling procedures.
Supported continuous improvement initiatives with proactive problem-solving skills and attention to detail.
Charges materials into kettles and set up for download to the melting position.
Film Material Supply
Eastman Kodak Company
04.1998 - 12.1999
Dark room / Clean room environment.
Manufacture of liquids to be coated for use on x-ray, graphic arts, and aerial film.
Assisted on tear-off, helping of finishes, helping when needed on material supply.
Set up coating rooms for product changes.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Rush Henrietta H.S.
Henrietta, NY
06.1990
Vocational - Machine Trades
B.O.C.E.S.
Fairport, NY
06-1990
Skills
Customer support
Team management
Hardware troubleshooting
Mobile device management
Technical leadership
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving aptitude
Accomplishments
Western New York Area Technical Operations Manager of the year 2022
Received a NYS Department of Heath Citation Free Survey on September 3rd, 2020