Logistics professional with experience managing inbound and outbound parts flow, inventory accuracy, and shipment review. Skilled in warehouse documentation, load verification, and maintaining organized storage areas. Supports onboarding and training to improve team performance.
Overview
12
12
years of professional experience
Work History
Logistics Team Member
Stellantis
Sterling Heights, Michigan
01.2017 - 09.2026
- Coordinated inbound and outbound parts flow across Stellantis logistics operations to maintain material availability.
- Coordinated parts staging for production lines and delivery schedules to optimize workflow.
- Managed loading and unloading activities in compliance with Stellantis safety procedures.
- Verified inventory records against warehouse documentation and pick lists to support accuracy.
- Inspected shipments for damage, shortages, and labeling errors to ensure accuracy before distribution.
- Maintained orderly storage areas for Stellantis parts and materials to support safe handling.
- Trained new employees on logistics procedures and policies to enhance onboarding experience.
Customer Service Representative
Advance America
Southgate, Michigan
02.2015 - 01.2017
Guided customers through loan application process and addressed account inquiries in branch environment.
Communicated loan terms, repayment options, and service policies clearly to support informed decisions.
Verified customer information to ensure accurate account processing. and completed required documentation with accuracy.
Oversaw payment processing, receipts, and cash transactions to ensure compliance with company procedures.
Facilitated collections efforts through follow-up calls and communication with past-due accounts to enhance recovery.
Maintained secure records and safeguarded confidential customer information.
Organized branch opening and closing routines, streamlining office operations for improved efficiency.
Remained composed under pressure and de-escalated tense situations with professionalism.