Anthony Quarshie
IT Engineer
Houston,TX
Summary
I am keen on approaching each day and unique challenges with enthusiasm, patience, and humor, my high-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires with effectiveness,Talented problem-solving with personable and open style to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Further more I am a Detail-oriented team player with strong organizational skills my Ability to handle multiple projects simultaneously with a high degree of accuracy , am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Ops Tech IT
Amazone
New Castle DE
03.2022 - Current
- Presented findings from technology research at monthly meetings, influencing future projects'' direction.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Facilitated brainstorming sessions for creative problem-solving, leading to successful project outcomes.
- Presented findings from technology research at monthly meetings, influencing future projects'' direction.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Assisted in preparing recreational materials and supplies for each activity.
- Mentored new Teen Tech Members, providing guidance on program goals and expectations.
- Liaised with community organizations to promote recreational activities.
- Developed coding skills in various programming languages, increasing efficiency in task completion.
- Contributed to the development of innovative tech solutions within tight deadlines, meeting client needs.
- Spearheaded initiatives designed to improve workflow processes within the organization.
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Streamlined communication between team members, fostering a collaborative environment for project success.
Cloud Dev Oops Engineer
Data Service Group
Jersey City, NJ
08.2018 - 03.2022
- Trained and mentored junior engineers, providing guidance and direction.
- Leveraged data-driven decision-making to identify opportunities for process enhancements, leading to significant cost savings.
- Developed high-quality engineering designs and plans to meet industry standards.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed comprehensive project plans to ensure timely completion within budget constraints.
- Performed preventative maintenance to keep tools and equipment functional.
Senior Systems Administrator
Data Service Group
Bear, DE
05.2017 - 08.2018
- Conducted regular audits of IT systems to identify areas for improvement and ensure compliance with industry standards such as ISO/IEC 270012013.
- Detailed upcoming software upgrades and system sprints to team members.
- Implemented and maintained virtual private networks.
- Designed secure network architectures, minimizing the risk of unauthorized access or data loss.
- Reduced security incidents with proactive monitoring and timely patching of systems.
- Coordinated with cross-functional teams on complex projects, ensuring successful completion within deadlines and budget constraints.
- Implemented rigorous system monitoring, enabling rapid identification of potential issues before they escalated into problems.
- Collaborated with stakeholders to define requirements for new IT initiatives, ensuring alignment with organizational objectives.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Increased productivity through automation of routine tasks using scripting languages such as PowerShell and Python.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Installed and configured network printers and other peripheral devices.
IT Systems Administrator
Editec Lotteries
Accra Ghana
01.2013 - 03.2017
- Spearheaded disaster recovery initiatives, ensuring a prompt response to restore normal operations in the event of an emergency.
- Maximized system availability through development and testing of contingency plans.
- Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
- Streamlined IT processes with the implementation of automation tools, improving overall efficiency.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Maintained vendor relationships and negotiated contracts for cost-effective procurement of hardware and software solutions.
- Provided exceptional technical support to end-users, promptly addressing any reported issues or concerns with system functionality.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Designed and evaluated WAN and LAN connectivity technologies.
- Mentored employees and offered constructive feedback for performance improvement.
Education
Graduate - Cyber Operations And Warfare
Harrisburg University of Science And Technology
Harrisburg, PADiploma - Systems Engineering
IPMC Professional Diploma
Intercalated Bachelor Of Science - Management With Computing
Regent University of Science And Technology
05.2010
Skills
Digital design
Timeline
Ops Tech IT
Amazone
03.2022 - Current
Cloud Dev Oops Engineer
Data Service Group
08.2018 - 03.2022
Senior Systems Administrator
Data Service Group
05.2017 - 08.2018
IT Systems Administrator
Editec Lotteries
01.2013 - 03.2017
Graduate - Cyber Operations And Warfare
Harrisburg University of Science And Technology
Diploma - Systems Engineering
IPMC Professional Diploma
Intercalated Bachelor Of Science - Management With Computing
Regent University of Science And Technology