Anthony Quarshie
IT Engineer
Houston,TX
Summary
I am keen on approaching each day and unique challenges with enthusiasm, patience, and humor, my high-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires with effectiveness,Talented problem-solving with personable and open style to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Further more I am a Detail-oriented team player with strong organizational skills my Ability to handle multiple projects simultaneously with a high degree of accuracy , am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Ops Tech IT
Amazone
New Castle DE
03.2022 - Current
- Presented findings from technology research at monthly meetings, influencing future projects'' direction.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Facilitated brainstorming sessions for creative problem-solving, leading to successful project outcomes.
- Presented findings from technology research at monthly meetings, influencing future projects'' direction.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Assisted in preparing recreational materials and supplies for each activity.
- Mentored new Teen Tech Members, providing guidance on program goals and expectations.
- Liaised with community organizations to promote recreational activities.
- Developed coding skills in various programming languages, increasing efficiency in task completion.
- Contributed to the development of innovative tech solutions within tight deadlines, meeting client needs.
- Spearheaded initiatives designed to improve workflow processes within the organization.
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Streamlined communication between team members, fostering a collaborative environment for project success.
Cloud Dev Oops Engineer
Data Service Group
Jersey City, NJ
08.2018 - 03.2022
- Trained and mentored junior engineers, providing guidance and direction.
- Leveraged data-driven decision-making to identify opportunities for process enhancements, leading to significant cost savings.
- Developed high-quality engineering designs and plans to meet industry standards.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed comprehensive project plans to ensure timely completion within budget constraints.
- Performed preventative maintenance to keep tools and equipment functional.
Senior Systems Administrator
Data Service Group
Bear, DE
05.2017 - 08.2018
- Conducted regular audits of IT systems to identify areas for improvement and ensure compliance with industry standards such as ISO/IEC 270012013.
- Detailed upcoming software upgrades and system sprints to team members.
- Implemented and maintained virtual private networks.
- Designed secure network architectures, minimizing the risk of unauthorized access or data loss.
- Reduced security incidents with proactive monitoring and timely patching of systems.
- Coordinated with cross-functional teams on complex projects, ensuring successful completion within deadlines and budget constraints.
- Implemented rigorous system monitoring, enabling rapid identification of potential issues before they escalated into problems.
- Collaborated with stakeholders to define requirements for new IT initiatives, ensuring alignment with organizational objectives.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Increased productivity through automation of routine tasks using scripting languages such as PowerShell and Python.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Installed and configured network printers and other peripheral devices.
IT Systems Administrator
Editec Lotteries
Accra Ghana
01.2013 - 03.2017
- Spearheaded disaster recovery initiatives, ensuring a prompt response to restore normal operations in the event of an emergency.
- Maximized system availability through development and testing of contingency plans.
- Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
- Streamlined IT processes with the implementation of automation tools, improving overall efficiency.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Maintained vendor relationships and negotiated contracts for cost-effective procurement of hardware and software solutions.
- Provided exceptional technical support to end-users, promptly addressing any reported issues or concerns with system functionality.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Designed and evaluated WAN and LAN connectivity technologies.
- Mentored employees and offered constructive feedback for performance improvement.
Education
Graduate - Cyber Operations And Warfare
Harrisburg University of Science And Technology
Harrisburg, PADiploma - Systems Engineering
IPMC Professional Diploma
Intercalated Bachelor Of Science - Management With Computing
Regent University of Science And Technology
05.2010
Skills
Digital design
Hardware troubleshooting
Advanced Coding
Video Editing
Search Engine Optimization
Online Security
Program facilitation
Internet of Things
Timeline
Ops Tech IT
Amazone
03.2022 - Current
Cloud Dev Oops Engineer
Data Service Group
08.2018 - 03.2022
Senior Systems Administrator
Data Service Group
05.2017 - 08.2018
IT Systems Administrator
Editec Lotteries
01.2013 - 03.2017
Graduate - Cyber Operations And Warfare
Harrisburg University of Science And Technology
Diploma - Systems Engineering
IPMC Professional Diploma
Intercalated Bachelor Of Science - Management With Computing
Regent University of Science And Technology