Anthony Ramirez
Los Angeles,CA
Summary
Seeking an environment to strengthen my skills to obtain knowledge to further advance in my career. Motivated CTE Instructor with integrated technology expertise provides classroom atmosphere conducive to continuous learning and student retention. Demonstrated experience and success teaching adult learners. Promotes student success through timely communication, growth-based feedback and strategy implementation that meet student needs.
Overview
20
20
years of professional experience
Work History
Sr. Office Technician
LAUSD Los Angeles Unified School District
09.2018 - 03.2021
- Francisco bravo medical magnet high school
- Attendance Office: MiSiS data entry, i.e
- Enrollment, withdrawls, certify reports, assist students & parents with inquiries and completed tasks delegated by Assistant Principal
- Magnet Office: Access to Principal’s Portal, transportation, student I.D., locker distribution, backup time reporter & basic knowledge of purchase orders.
- Provided clerical support to company employees by copying, faxing, and filing documents
- Routed business correspondence, documents, and messages to correct departments and staff members
- Input data into spreadsheets and databases
- Edited and proofread documents for accuracy and completeness
- Created and maintained detailed records of all office activities
Warehouse Manager
Nexus Foods
07.2017 - 09.2018
- Warehouse/logistics, nexus foods, Inc
- Process sales orders and scheduled deliveries
- Inventory control and management
- Assist with training outside hires for order processing when needed
- Loading and unloading orders at dock.
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Passionate about learning and committed to continual improvement
- Identified issues, analyzed information and provided solutions to problems
Customer Service
Bottles R Us
01.2013 - 07.2017
- Bottles-r-us
- Assisted with customer sales orders over the phone and billing inquiries
- Oversaw Los Angeles warehouse to ensure orders were delivered and received in a timely manner
- Trained outside hires and managed yearly trade show convention with set- up and closing along with handling all inventory and logistics affairs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Investigated and resolved customer inquiries and complaints quickly
- Exhibited high energy and professionalism when dealing with clients and staff
- Delivered prompt service to prioritize customer needs
- Met customer call guidelines for service levels, handle time and productivity
Volunteer
Robert Hill Lane Elementary
09.2001 - 06.2013
- Assisted with special events and programs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Communicated with staff members to stay informed about volunteer opportunities and events
- Represented organization positively and professionally while providing community with much-needed services
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates
- Provided IT support by setting up and maintaining computers and other necessary technology
HVAC Installer
AIR-TRO INC.
05.2001 - 08.2008
- Responsibilities included installing or replacing HVAC units in both residential and commercial settings
- Set up appointment times with customers and handled installs with efficiency and close attention to detail to ensure customer satisfaction.
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
Education
High School Diploma -
James A. Garfield Senior High School
Los Angeles, CA06.2000
Skills
- Project Support
- Correspondence and Office Documents
- Office Meetings
- Office Reception
- Photographer
- Entrepreneur
Languages
Spanish
Native or Bilingual
Timeline
Sr. Office Technician
LAUSD Los Angeles Unified School District
09.2018 - 03.2021
Warehouse Manager
Nexus Foods
07.2017 - 09.2018
Customer Service
Bottles R Us
01.2013 - 07.2017
Volunteer
Robert Hill Lane Elementary
09.2001 - 06.2013
HVAC Installer
AIR-TRO INC.
05.2001 - 08.2008
High School Diploma -
James A. Garfield Senior High School