Anthony Ramirez
San Antonio,TX
Summary
Driven by a results-focused approach, I excelled at Best Buy as a Sony Sales Specialist, leveraging my sales expertise and relationship-building skills to exceed sales quotas and foster long-term customer relationships. My experience includes training teams, enhancing customer satisfaction, and implementing sales strategies, demonstrating a blend of leadership and sales acumen. Sales professional with proven ability to drive revenue growth and enhance customer satisfaction. Known for fostering collaborative team environments and delivering results in dynamic settings. Skilled in strategic planning, client relationship management, and adaptive problem-solving. Professional sales specialist bringing strong ability to drive revenue growth through strategic planning, client relationship management, and effective communication. Skilled in identifying market opportunities, negotiating deals, and delivering compelling sales presentations. Consistently contributes to team success with focus on collaboration, adaptability, and achieving measurable results. Recognized for reliability and ability to thrive in fast-paced environments. Knowledgeable [Desired Position] with background in driving sales growth and enhancing customer relationships. Proven track record in meeting sales targets and contributing to team success. Demonstrated ability in using persuasive communication and negotiation skills to close deals effectively.
Overview
5
5
years of professional experience
Work History
Sony Sales Specialist
Best Buy
10.2022 - 09.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
- Achieved or exceeded company-defined sales quotas.
- Built relationships with customers and community to promote long term business growth.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Server
Hyatt Regency Hill Country Resort And Spa
01.2020 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Supervisor of Operations
Six Flags Fiesta Texas
09.2019 - 07.2022
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Bachelor of Science - Nursing
University of Colorado At Colorado Springs
Colorado Springs, COHigh School Diploma -
James Madison Highschool
San Antonio, TX05.2022
Skills
- Relationship Building
- Client Relations
- Customer service and care
- Upselling and Cross Selling
- Team Collaboration
- Sales expertise
- Sales Presentations
- Sales Training
- Performance Tracking
- Relationship selling
- Account Management
- Inventory Maintenance
- Sales strategy development
Timeline
Sony Sales Specialist
Best Buy
10.2022 - 09.2024
Server
Hyatt Regency Hill Country Resort And Spa
01.2020 - 08.2022
Supervisor of Operations
Six Flags Fiesta Texas
09.2019 - 07.2022
Bachelor of Science - Nursing
University of Colorado At Colorado Springs
High School Diploma -
James Madison Highschool