Extensive technical knowledge of:
Certified Manager of Quality/Organizational Excellence
With over 17 years of progressive experience within the Defense Contract Management Agency (DCMA), I have honed exceptional supervisory and leadership skills, particularly within the Navy Special Emphasis Operations (NSEO) program. My roles have consistently demonstrated my ability to lead geographically dispersed teams, drive process improvements, and ensure compliance with complex quality assurance requirements.
Key highlights include:
Supervisory Leadership: As the QA OPS Team Leader for NSEO-Pacific, I have managed and directed up to 15 Quality Assurance Representatives (QARs) across nine states. This includes planning, coordinating, and overseeing their performance to align with program objectives.
Strategic Program Oversight: Monitored the implementation of the Navy Special Emphasis Program (NSEP), ensuring contractor compliance with high-level quality standards, such as ISO 9000 and AS 9100, and providing programmatic updates to senior leadership.
Interface with Senior Management: Regularly interfaced with CMO Commanders and the highest levels of management to advocate for quality systems improvements and operational excellence.
Process Improvement: Developed and implemented risk-based surveillance plans and continuous improvement strategies to enhance contractor performance and mitigate risks in critical ACAT-rated programs.
Budget and Resource Management: Evaluated staffing levels, justified budgets, and ensured resource allocation aligned with operational priorities.
Mentorship and Development: Provided coaching and policy compliance reviews for team members to ensure adherence to regulations and foster professional growth.
My extensive technical knowledge, combined with my certifications in quality management and production (ASQ, DAWIA Level III), and my proficiency in Lean Six Sigma methodologies, have consistently enabled me to lead cross-functional teams effectively while delivering measurable improvements in program quality and compliance
Certified Manager of Quality/Organizational Excellence