Anthony Rich
Rochester,NY
Summary
Dynamic Operations Manager with a proven track record at Cimino's Construction, excelling in team leadership and problem-solving. Enhanced customer satisfaction through strategic initiatives and staff training, while managing supply chain operations to ensure timely delivery. Recognized for empowering employees, resulting in improved performance outcomes and accountability.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Knowledgeable Detailer with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Cimino's Construction
11.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
Kitchen Manager
Good Guys Pizza
10.2022 - 03.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Line Cook
Giuseppes
05.2016 - 09.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Education
High School Diploma -
Gates Chili High School
Rochester, NY06-2019
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Staff management
- Staff training
- Onboarding and orientation
Certification
- Culinary Arts Certification - 2 years
Timeline
Kitchen Manager
Good Guys Pizza
10.2022 - 03.2024
Operations Manager
Cimino's Construction
11.2021 - Current
Line Cook
Giuseppes
05.2016 - 09.2019
High School Diploma -
Gates Chili High School
Similar Profiles
Hamse Harir AbdiHamse Harir Abdi
Finance and Operations Consultant at Somdevelopment Construction & Daawad ConstructionFinance and Operations Consultant at Somdevelopment Construction & Daawad Construction
LAMONT D. DAWSONLAMONT D. DAWSON
Owner at Dawson Construction Management/ TLD ConstructionOwner at Dawson Construction Management/ TLD Construction
Chance Scott BluthChance Scott Bluth
General Contracting Laborer at Bluehawk Contracting- Rhino Construction- XIT Construction- Stellar Home ServicesGeneral Contracting Laborer at Bluehawk Contracting- Rhino Construction- XIT Construction- Stellar Home Services
EMILY BEMISEMILY BEMIS
Research and Policy Analyst at The Children's AgendaResearch and Policy Analyst at The Children's Agenda
ELIZA MARIA PEDROZAELIZA MARIA PEDROZA
Senior Account Representative at U of RSenior Account Representative at U of R