Anthony Ricker
Clovis,CA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. 15 Years of experience in sales and sales leadership. Have led multiple sales teams large and small and have received regional and national recognition for performance. Have a passion for developing a strong sales environment that fosters a winning culture.
Overview
12
12
years of professional experience
Work History
Mobility Sales Manager 2
AT&T
07.2020 - Current
- Top 3 national in Diamond club ranking 2022
- Created Regional Fleet play that increased Data Gross Add MoM
- Promoted to Sales Manager 2 January 2021
- 15 direct reports have been promoted or 'step progressed' in 2021-2022
- Leveraged cross organizational partnerships to accelerate performance "Fiber"
- Helped create new hire onboarding play book that was rolled out nationally 2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Acquisition Sales Manager 1
AT&T
01.2019 - 07.2020
- Responsible for managing a team of 10 with module accounts with targets across the portfolio to include: Dedicated fiber, cyber security assessments, cloud services, IoT, telephony services, and all wireless data & voice services
- Formalized sales process to enhance operations and acquisition of new customers
- 100% of weighted quota 2020 YTD and 210% CRU production 2020 YTD
- Managed a module responsible for delivering market net positive 102% TBR.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
ISM- Integrated Solutions (IHX)
AT&T
06.2017 - 01.2019
- Daily coaching around the sales process
- Developing and managing the follow up process to build a funnel aside from dispatching
- Largest Integrated Solutions team in Northern California 2018
- 1 Territory in Northern California Market 2017
- Led sales team responsible for driving over 100% in wireless & data.
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
Retail Sales Manager
AT&T
01.2012 - 06.2017
- Oversaw inventory management with cycle counts, audits, and shrinkage control
- Interviewed, hired, supervised, and trained 50+ employees and instituted mentoring program to develop skills, leadership, and employee excellence
- 1 Retail Store Manager power ranked YTD 2016
- Management Development Program Graduate 2017
- Planned and executed in-store promotional events to increase customer engagement and sales revenues.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Master of Arts - Communications
Southern New Hampshire University
Manchester, NH03.2018
Bachelor of Arts - Business Administration And Management
Northern Arizona University
Flagstaff, AZ06.2016
Associate of Arts - Communication Studies
Solano Community College
Fairfield, CA06.2014
Skills
- National Account Management
- Business Planning
- Pipeline Management
- Profitability Optimization
- Sales Reporting
- Sales Team Training
- Client Relationship Management
Professional musician 2009-2012
Vans Warped tour, VH1 Classics tour, Monsters of rock tour.
Timeline
Mobility Sales Manager 2
AT&T
07.2020 - Current
Acquisition Sales Manager 1
AT&T
01.2019 - 07.2020
ISM- Integrated Solutions (IHX)
AT&T
06.2017 - 01.2019
Retail Sales Manager
AT&T
01.2012 - 06.2017
Master of Arts - Communications
Southern New Hampshire University
Bachelor of Arts - Business Administration And Management
Northern Arizona University
Associate of Arts - Communication Studies
Solano Community College