Anthony Rivera

• Planned, scheduled, and delegated daily work to team of employees.
• Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
• Monitored and enforced safety measures to mitigate hazards.
• Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
• Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.

• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Streamlined processes by implementing efficient workflows and improving technician training programs.
• Worked with diverse types of weather and ground conditions.

• Trained all start technicians and taught them how to safely use all of our products and how to use PPE
• Helped develop the rig formation we use today across the country for start trucks
• trained on how to get google reviews and provide 5 star service

Learned how to efficiently talk to people and build value on what we do as a company