Anthony Rivera
Waianae,HI
Summary
Proven ability in customer service and teamwork, with expertise in safe food handling and efficient table bussing. Committed to maintaining high standards and adapting to fast-paced environments.
Experienced with cash handling, customer service, and maintaining organized workspaces. Utilizes strong communication and teamwork to assist customers efficiently and accurately. Track record of reliability, adaptability, and providing excellent customer experiences.
Overview
16
16
years of professional experience
Work History
Merchant Marine
Seafarers International Union
Honolulu, HI
05.2016 - Current
- Operated navigational systems to ensure safe and efficient vessel routes.
- Collaborated with crew to maintain safety protocols during operations and drills.
- Assisted in cargo loading and unloading procedures, ensuring compliance with regulations.
- Carried out firefighting duties during emergencies, safeguarding vessel equipment and personnel from harm.
- Collaborated with the ship''s crew to maintain a high standard of cleanliness and orderliness on board the vessel.
Banquet Attendant
Waikele Country Club
Waipahu, HI
06.2014 - 05.2016
- Maintained cleanliness and organization of dining and serving areas.
- Supported team members in serving food and beverages efficiently.
- Learned safety protocols for handling food and equipment properly.
- Adapted to changing priorities during high-volume events effectively.
- Provided excellent customer service by addressing guest inquiries promptly.
- Collaborated with kitchen staff to ensure timely meal service during events.
- Cleaned and maintained dining area and condiment stations.
Cashier Helper
McDonald's
Waianae, HI
11.2010 - 02.2014
- Assisted customers with inquiries and order placements, ensuring a positive dining experience.
- Processed transactions efficiently using point-of-sale (POS) systems to handle payments accurately.
- Maintained cleanliness of workstations and dining areas, adhering to health and safety standards.
- Collaborated with team members to streamline service delivery during peak hours, enhancing customer satisfaction.
Education
Bachelor - Business Management
University of Hawaii At Manoa
Honolulu, HI05-2017
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Clearing tables efficiently
- Punctual and reliable
- Flexible schedule
- Clear communication
- Safe food handling
- Hospitality service expertise
- Food handling
- Food running
- Table bussing
Additional Information
Contact References
Waikele Country Club
8086769000
Seafarers International Union
8088455222
Marietta Rivera
Mother
Employee at Four Seasons Ko'olina
Cafeteria Cook
8083041272
Languages
English
Native or Bilingual
Timeline
Merchant Marine
Seafarers International Union
05.2016 - Current
Banquet Attendant
Waikele Country Club
06.2014 - 05.2016
Cashier Helper
McDonald's
11.2010 - 02.2014
Bachelor - Business Management
University of Hawaii At Manoa