Anthony R. Maday
Falkville,AL
Summary
Knowledgeable/Diverse Systems Engineer with solid background in systems engineering, adept at designing and implementing robust IT infrastructures. Proven track record in optimizing system performance and ensuring seamless integration across multiple platforms. Demonstrated expertise in troubleshooting complex and dynamic issues and enhancing system security. Also versed in Configuration and Integration Management to include Avation Instrumentation.
Overview
34
34
years of professional experience
Work History
Security Officer
Confidential
IL VA FL & AL
11.1999 - Current
- Conduct observation of personnel, dwelling and perimeter.
- Keep records and logs documented of any security duties and incidents.
- Serve as a Customer Service Representative; provide appropriate identification for personnel. Instruct visitors and guest to appropriate destination.
- Monitor surveillance equipment monitors (CCTV) for carry on items and personnel for Unauthorized Equipment, Proprietary Belongings or Hazardous Materials or Weaponry.
- Monitored premises to ensure safety and security protocols are followed.
- Conduct regular patrols to identify and mitigate potential security risks.
- Respond promptly to incidents, providing detailed reports for further investigation.
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrol and monitored premises in company vehicle, on bicycle, and by foot.
- Check and verify photo identification prior to granting facility access.
- Decrease instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Create reports of any security incidents (Medical, Confrontational, Fire and Safety).
- De-escalate Hostile/Confrontational Situations if present.
- Contact appropriate authorities for Security Violations.
- Conduct Transportation Weigh Ins, as well as, document/record appropriate Paperwork and Logs of and for Transport Operators.
- Provide site access as Gate Officer to include vehicle inspections.
- Monitor, fix if possible and report any Fire and safety issues.
- Monitor Temperature Readings of Refrigerated Products.
- Manage access control systems efficiently, ensuring accurate records of employee badges for restricted areas are maintained at all times.
Pharmacy Technician/Customer Service/Logistics
Buy Rite Drug's
Hartselle, AL
01.2012 - 06.2024
- Facilitated retail sales of pharmacy products to meet customer needs and support business objectives.
- Executed Durable Medical Equipment (DME) sales strategies to enhance market penetration.
- Executed comprehensive inventory assessments on pharmaceuticals.
- Executed delivery and troubleshooting of medical lift chairs, oxygen systems, medications, and durable medical equipment.
- Executed logistical operations within compounding environment, ensuring timely and accurate delivery of Equine Products.
- Oversaw receipt of compounding shipping equipment and conducted weekly inventory and ordering processes utilizing Google Sheets.
- Facilitated comprehensive training sessions for diverse employee groups.
- Provided exceptional customer service, addressing patient inquiries and resolving prescription issues efficiently.
- Maintained clean and organized work environment, following hygiene standards in pharmacy operations.
- Implemented process improvements to streamline medication dispensing workflow, increasing operational efficiency.
- Monitored prescription accuracy, reducing errors through diligent verification processes and checks.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Contributed to the reduction of prescription wait times by promptly addressing refill request and pick up of completed medication orders.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Assisted in management of prescription deliveries, improving patient convenience.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Utilized pharmacy management software to process prescriptions efficiently.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
Renovation Specialist
Independent Investment Property
Madison & Falkville, AL
03.2003 - Current
- Conduct real estate renovation by performing administrative duties, as well as general carpentry and labor, to include but not limited to: vinyl siding, deck building, landscaping, dry wall, painting, flooring, electrical, plumbing, maintenance, and light equipment and truck operations.
- Lead renovation projects from concept to completion, ensuring quality and adherence to timelines.
- Develop and implement cost-effective strategies for property improvement and maintenance.
- Collaborate with contractors and vendors to source materials and negotiate pricing effectively.
- Conduct thorough inspections of properties to identify renovation needs and prioritize tasks.
- Analyze market trends to inform design choices that align with tenant preferences and investment goals.
- Manage budgets effectively to maximize results without compromising on quality or aesthetics.
- Maintain safe worksites by adhering to strict safety protocols and guidelines during all stages of construction.
- Exceed project goals through thorough planning, design optimization, and material selection.
- Boost client satisfaction, addressing concerns promptly and providing exceptional customer service throughout the renovation process.
- Facilitate smooth communication between all parties involved in the renovation process from start to finish.
- Implement innovative solutions to challenging renovation problems, delivering unique outcomes that meet client expectations.
- Supervise installation of electrical and plumbing systems.
- Monitor project budgets and expenses.
- Inspect completed projects to meet customer expectations.
- Load and carry materials to facilitate transport at construction sites.
- Assist with renovating custom homes to develop local areas.
- Smoothed and leveled new concrete or other materials.
Mapping Specialist / Imagery Analyst
Intergraph Services Company
Madison, AL
04.2000 - 03.2003
- Compiled and extracted digital topographic feature foundation data (FFD) vectors and attribution utilizing GIS and CAD Bentley Microstation to include but not limited to: hydrographic, population, transportation, vegetation, and digital terrain elevation data (DTED) from analyzed GIS, stereo/3-D, and mono imagery sources for multiple National Imaging & Mapping Agency (NIMA) cartographic/smart map GIS products such as Digital Topographic Line Maps (DTLM) and Combat Charts in a timely and accurate manner which resulted in increased profit and contract awards.
- Conducted technical training, and provided technical assistance when needed.
- Troubleshot, tested, and provided ideas for the development of proprietary programmed software tools and innovative project extraction techniques.
- Performed quality control at various stages during production to assure data accuracy and completion.
- Developed training programs for staff, improving knowledge of systems and processes.
- Mentored junior specialists in best practices for project management and execution.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
Electronics Technician
North American Video and Sound
Redstone Arsenal, AL
10.1999 - 04.2000
- Installed, maintained, troubleshot, and repaired audio, video, fire & security system equipment in support of United States Army contracts as well as the Social Security Administration, Medical Facilities and Education institutions.
- Diagnosed and repaired electronic systems to ensure optimal functionality.
- Collaborated with team members to troubleshoot complex electronic issues effectively.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
- Reduced downtime for critical systems by providing timely maintenance and repair services.
- Delivered high-quality results under pressure by managing multiple simultaneous projects with tight deadlines efficiently.
Imagery Analyst and Intelligence Specialist
The United States Navy
USS J.F.K. Mayport, FL
11.1995 - 09.1999
- Conducted Independent Verification and Validation (IV & V) with contractor personal of newly installed IT/C4ISR systems within the Multi-Sensor Imagery (MSI) SCIF department and Intelligence Center onboard the USS J.F.K. (CV-67) Aircraft Carrier. As well as, conducted training and supervision to co-workers on those systems to include but not limited to: Technical Writing of summarized Standard Operating Procedure Manuals that included onboard and external communications troubleshooting utilizing Oscilloscope, CIS/C4ISR architecture, operation, administration and troubleshooting/analysis.
- Prepared high-quality geospatial intelligence products tailored to specific customer requirements, enhancing mission effectiveness.
- Served as Lead Systems Engineer/Analyst and Administrator for numerous C4ISR systems such as: The Tactical Aircraft Reconnaissance Digital Imager (F-14 TARPS-DI) and The Joint Service Imagery Processing Station-Navy (JSIPS-N), Precision Targeting Workstation (PTW), and onboard Virtual Imagery Flight Simulator (Top Scene).
- Collected, analyzed, and distributed operational intelligence (OPINTEL) products to key defense decision makers in a timely and accurate manner contributing to the intelligence center's 98% operational success rate during Operation Southern Watch which resulted in nomination for Office of Naval Intelligence Outstanding Junior Intelligence Specialist of the year1998.
- Prepared Operational Intelligence (OPINTEL) briefing's utilizing PowerPoint/Slides.
- Managed an annual supply budget over $80,000 for 3 divisions within the operations department which resulted in two awards for expenditure, accuracy and accountability.
- Conducted Top Secret-SCI and Secret Sensitive Compartment of Information Facility (SCIF) Classified media custodial, inventory, storage and security. Loaded Crypto when needed.
- Physical Readiness Trainer (PRT) for the Intelligence division.
- Security Officer, monitor personnel and dwelling gate access for any Security Breaches, Fire and Safety hazards.
- Served as a LOCE and Predator UAV Analyst.
- Created Targeting Folders for our Squadron and PTW.
- Analyzed imagery data to identify and assess maritime threats.
- Developed detailed reports on enemy positions and movements for strategic planning.
- Collaborated with cross-functional teams to enhance intelligence sharing processes.
- Analyzed still and motion imagery and data to produce Geospatial Intelligence for military operations.
- Analyzed intelligence data to identify trends and support operational planning.
- Incorporated lessons learned from previous operations to improve intelligence capabilities.
- Used counterintelligence, human intelligence and signal intelligence techniques to thoroughly analyze data.
Manager
R & R Foods Inc.
Decatur, AL
10.1992 - 11.1995
- Managed franchised store by staffing, training, and supervising up to 15 employees.
- Conducted all administrative duties to include but not limited to: schedule, work assignments, inventory, purchasing, daily paperwork, banking, and payroll.
- Conducted daily store operations to include but not limited to customer service, receiving, preparation, cooking, and distribution of product resulting in ranking as number two of seven privately owned stores for managing annual sales revenue over $200,000.00 and outstanding state health inspection scores.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development and retention initiatives.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Systems Engineer - Intelligence And Imagery Systems Analysis
Navy And Marine Corps Intelligence Training Center (NMITC)
Virginia Beach11-1996
Professional Development MCSE A+ CIS - Psychology And CIS
Calhoun/Wallace St./Central Texas/CE CPHT
Local11-2004
Skills
- Systems Engineering
- Systems and Data Analysis
- Systems Administration/Red Hat Linux/Unix/HTML/QBasic
- Technical/SOP/Report Writing
- Intelligence and Imagery Analyst
- Security Officer/Customer Service
- Configuration and Integration Management
- CPHT 2024
- CAD/GIS Microstation
- MS Office Professional
- Office/Business Administrative/Management
- Marketing/Forklift and Box Truck
- Subject Matter Expert
- Aviation Instrumentation
- MCSE and A Curriculum
- Inventory/Logistics
Interests
Music (Percussion, Vocals, Guitar, Keys), Nature Enthusiast (Fishing), Physical Fitness, Cooking, Home and Garden, Art, Scuba, Surfing, Motorcycle and Sports Enthusiast
Awards / Honors
Phi Theta Kappa 2003, Navy and Marine Corps Achievement Medal 1999, Intelligence Specialist of the year 1998, Navy and Marine Corps Achievement Medal 1997, National History and Government Award 1993, All State 1993, All Area 1993, Best Offensive Back 1993, Co-operative education outstanding student of the year 1993, Mr. Falkville High School 1993, Future Farmers of America BEAU 1993, Honor Roll 1993
Security Clearance
- Secret: 09/2006
- Top Secret-SCI: 1995 – 2000
Timeline
Pharmacy Technician/Customer Service/Logistics
Buy Rite Drug's
01.2012 - 06.2024
Renovation Specialist
Independent Investment Property
03.2003 - Current
Mapping Specialist / Imagery Analyst
Intergraph Services Company
04.2000 - 03.2003
Security Officer
Confidential
11.1999 - Current
Electronics Technician
North American Video and Sound
10.1999 - 04.2000
Imagery Analyst and Intelligence Specialist
The United States Navy
11.1995 - 09.1999
Manager
R & R Foods Inc.
10.1992 - 11.1995
Systems Engineer - Intelligence And Imagery Systems Analysis
Navy And Marine Corps Intelligence Training Center (NMITC)
Professional Development MCSE A+ CIS - Psychology And CIS
Calhoun/Wallace St./Central Texas/CE CPHT