Social services professional with a strong commitment to delivering impactful, lived experience support and services to parents navigating dependency cases. Utilizing efficient advocacy skills and resource coordination, and the ability to effectively adapt to changing circumstances with compassion and a results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Services Specialist
King County Behavioral Health Outreach Program (BHRD)
05.2025 - Current
Assisted clients in accessing community resources and support services.
Collaborated with multidisciplinary teams to address client needs effectively.
Maintained accurate case documentation and client records.
Supported outreach initiatives to raise awareness about available programs.
Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
Identified community resources to support clients.
Educated clients on available resources, empowering them to make informed decisions about their care plans.
Reduced barriers to service access by providing culturally sensitive assistance to diverse client populations.
Assisted clients with crisis intervention, providing immediate support and coordinating necessary resources for stabilization.
Strengthened inter-agency collaboration by participating in multidisciplinary team meetings and sharing relevant information.
Supported clients' mental health needs through referrals to appropriate providers or facilitating therapeutic interventions as required.
Cultivated and maintained relationships with community members to facilitate outreach activities.
Used Teams software to create and prepare reports and documentation.
Provided support to social service clients in navigating available resources.
Homeless Outreach Coordinator
Urban League of Metropolitan Seattle
03.2025 - 06.2025
Coordinated outreach efforts to engage community partners and stakeholders.
Developed and maintained relationships with local organizations to enhance program visibility.
Assisted in organizing events to promote community awareness and participation.
Created informative materials, including newsletters and flyers, for distribution to target audiences.
Collaborated with team members to identify outreach strategies that align with organizational goals.
Provided administrative support, ensuring accurate record-keeping of outreach activities and contacts.
Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
Maintained up-to-date knowledge of relevant policies and regulations affecting target populations, informing program development accordingly.
Facilitated strong relationships with community members by attending local events, serving as a liaison between the organization and its constituents.
Measured outcomes of outreach initiatives using established metrics, demonstrating tangible results to funders and stakeholders.
Implemented data-driven strategies to evaluate outreach efforts and continuously improve program effectiveness.
Navigated complex community dynamics with diplomacy and thoughtfulness, fostering trust and credibility among diverse groups.
Increased community engagement by organizing outreach events and coordinating with local organizations.
Increased community engagement by implementing strategic outreach initiatives.
Partnered with local organizations to expand access to social and community services.
Referred clients to appropriate team members, community agencies, and organizations to meet treatment needs.
Participant Navigator (Construction Trades)
Urban League of Metropolitan Seattle
04.2024 - 03.2025
Assisted individuals from underserved and marginalized communities with navigating a pathway to a Pre-Apprenticeship Construction Trades Program, to successfully become skilled tradesmen in whatever trade they desire.
Promoted support and advocacy and provided wraparound services such as case management, driver's license support, work clothing, tools, and fuel assistance to eliminate barriers to participation.
Played a key role in fulfilling contractual obligations, which included case notes, data tracking, resource navigation, and referrals to community partners.
Attended weekly meetings with my immediate supervisor and community partners to ensure deliverables were being met, and to discuss the progress of our participants.
Participated in community resource events, as well as trades meetings with the City of Seattle, Port of Seattle, and various community partners.
Labor Foreman
Howard S. Wright Construction Co.
05.2020 - 12.2023
Supervised daily operations to ensure compliance with safety standards and project timelines.
Trained new team members on tools, equipment, and safety protocols.
Collaborated with management to identify process improvements that enhanced workflow efficiency.
Worked alongside the team to accomplish work goals according to schedule.
Oversaw the hiring process for labor crews, selecting skilled workers who contributed to overall project success.
Controlled traffic around and in work areas.
Tracked crew time, attendance, and performance.
Provided feedback to workers on job performance and safety procedures.
Communicated with stakeholders on job milestones.
Facilitated clear communication among team members, fostering a positive work environment conducive to high productivity levels.
Inspected completed work to verify quality standards and compliance with criteria.
Parent Ally
King County Parents 4 Parents Program
06.2019 - 03.2020
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance to parents attempting to navigate the Child Welfare System and Dependency Court.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Passionate about facilitating Parents 101, a class designed to support parents with positive reinforcement and create a level of comfort and understanding of the dependency process.
Developed and maintained trusting relationships by sharing inspirational testimony and lived experience with parents.
Education
Associate of Arts - Social And Human Services
Seattle Central College
Seattle, WA
06-2027
High School Diploma -
Nathan Hale High School
Seattle, WA
06-1989
Skills
Lived experience
Child welfare experience
Family support
Trauma-informed care trained
Substance use support
Active listening
Effective communication
Relationship building
De-escalation techniques
Adaptability
Certification
Recovery Coach Certification (Peer Kent) 2024
Certified Peer Counselor (HCA) 2024
Timeline
Social Services Specialist
King County Behavioral Health Outreach Program (BHRD)