Anthony Rodriguez
Houston,TX
Summary
Hardworking and observant with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity. Basic skills used to communicate with bilingual individuals in professional daily activities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Forklift Operator
Henderson Real Estate Services
Houston, TX
03.2024 - Current
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Loaded pallets onto trailers for shipment.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Packaged, labeled and tagged goods before transfer.
- Inspected lifts before use to prevent damage to goods.
- Prepared finished stock for shipment by identifying, pulling and packing product.
Order Fulfillment Associate
Lowes Home Improvment
Houston , TX
10.2023 - 02.2024
- Evaluated existing procedures for pick, pack, ship operations and identified areas for improvement.
- Created reports on order fulfillment performance metrics such as accuracy, turnaround time, and cost savings achieved.
- Resolved complex customer issues related to order status or shipment tracking information.
- Maintained accurate records of incoming and outgoing shipments.
- Provided technical support when needed during peak periods of high volume activity.
- Ensured that all products were properly labeled prior to being pickup.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Communicated effectively with other departments regarding order status updates.
- Inspected incoming materials for quality assurance purposes.
Cashier
Walgreens
Houston, TX
11.2022 - 01.2023
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
Education
High School Diploma -
Dwight D Eisenhower High School
7922 Antoine Dr, Houston, TX 7708805-2018
Timeline
Forklift Operator
Henderson Real Estate Services
03.2024 - Current
Order Fulfillment Associate
Lowes Home Improvment
10.2023 - 02.2024
Cashier
Walgreens
11.2022 - 01.2023
High School Diploma -
Dwight D Eisenhower High School
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