ANTHONY RODRIGUEZ
LYNN,MA
Summary
Highly experienced auto industry known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
15
15
years of professional experience
Work History
Commercial Truck Driver
City of Lynn DPW
2023.01 - Current
- Operate light machinery and perform landscaping duties to upkeep town facilities
- Tree trimming, cold patching and general sports field maintenance
- Painting including spray painting, sandblasting
- Create and assist in necessary signs needed throughout the town including public/street signs
- Assist in installing and replacing road and street signs
- Follow safety procedures in accordance with OSHA standards.
- Improved worksite efficiency by consistently maintaining a clean and organized work area.
- Organized materials, tools, and equipment to supply team members.
- Demonstrated adaptability by quickly learning new tools, techniques, and technologies relevant to the laborer role.
- Enhanced team productivity by effectively communicating with coworkers to complete tasks in a timely manner.
Salesman
Smart Buy Auto Group
2016.01 - 2023.12
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Promoted and up-sold products and services to meet needs of customers.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Manager
Anthony’s Auto Body
2010.01 - 2016.01
- Responsible for the flow of cars through the collision repair process
- Manage necessary documentation and forms needed between the customers and insurance company
- Worked with customer service issues in relation to paying and receiving parts, insurance claims, vendor claims/bills.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Lynn Classical High School
Lynn, MA06.2007
Skills
- Strong initiative
- Computer skills/Adobe/Flexi Sign
- Strong written and verbal communication skills
- Goal centered and result oriented
- Self-motivated and capable
- Adaptability
- Spanish Speaking
- Sales and marketing strategies
- Customer Relationship Building
- Sales strategy development
- Upselling and Cross Selling
- Customer Service
- Relationship Building
- Performance Improvement
- Sales expertise
- Product and Service Sales
- Client Service
Languages
Spanish
Native or Bilingual
Timeline
Commercial Truck Driver
City of Lynn DPW
2023.01 - Current
Salesman
Smart Buy Auto Group
2016.01 - 2023.12
Manager
Anthony’s Auto Body
2010.01 - 2016.01
High School Diploma -
Lynn Classical High School
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