Anthony Rodriguez
Chatsworth,CA
Summary
Dynamic leader with proven expertise in staff leadership and quality management, honed at Rite Aide Pharmacy. Excelled in business development and technical skills, significantly enhancing team performance and customer satisfaction. Mentored staff and innovated strategies for operational efficiency, showcasing a blend of hard and soft skills critical for driving success.
Overview
22
22
years of professional experience
Work History
Manager in Training
Rite Aid Pharmacy
03.2023 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
Assistant Store Manager
Smart And Final
08.2003 - 07.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Floor Supervisor
Restaurant Depot
02.2007 - 02.2011
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
Education
Retail Management -
Cerritos College
Norwalk, CASkills
- Staff leadership
- Account management
- Technical skills
- Quality management
- Staff supervision
- Business development
- Innovation skills
Timeline
Manager in Training
Rite Aid Pharmacy
03.2023 - Current
Floor Supervisor
Restaurant Depot
02.2007 - 02.2011
Assistant Store Manager
Smart And Final
08.2003 - 07.2022
Retail Management -
Cerritos College
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