Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

anthony rodriguez

Whiteville,NC

Summary

Dynamic Lumber Sales Associate with proven expertise at Lowes Home Improvement, excelling in revenue growth techniques and special order management. Recognized for enhancing customer satisfaction through service excellence and attention to detail, resulting in increased repeat business. Skilled in timber classification and project estimation, fostering strong relationships with clients.

Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

11
11
years of professional experience

Work History

Lumber Sales Associate

Lowes Home Improvement
02.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Increased lumber sales by providing excellent customer service and in-depth product knowledge.
  • Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
  • Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.

Lumber Department Supervisor

Lowes Home Improvment
05.2024 - 02.2025
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Overnight Supervisor

Lowes Home Improvment
06.2022 - 05.2024
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
  • Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
  • Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
  • Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations.
  • Promoted a safe work environment by enforcing compliance with company policies and safety regulations.

Lumber Sales Associate

Lowes Home Improvment
02.2019 - 05.2022
  • Conducted regular competitor analysis to identify opportunities for market differentiation and growth.
  • Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
  • Moved bulk customer orders with safe operation of forklifts.
  • Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
  • Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
  • Maintained accurate count of warehouse materials by documenting incoming and outgoing deliveries.
  • Participated in ongoing safety training initiatives, ensuring adherence to workplace safety protocols while handling heavy materials or machinery.
  • Managed special orders for clients seeking custom lumber products or quantities not readily available on the sales floor.
  • Continuously updated product knowledge through training sessions and industry research, becoming a trusted resource for colleagues and customers alike.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.

Groundskeeper

Ocean Ridge Plantation
04.2018 - 02.2019
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
  • Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
  • Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
  • Maintained aesthetic consistency across multiple properties by following specific design guidelines.
  • Ensured the health of plant life by applying appropriate treatments for pests and diseases.
  • Boosted community satisfaction with regular upkeep of recreational areas and playgrounds.

Overnight Stocker and Receiver

Home Depot
10.2014 - 04.2018
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Collaborated with team members to complete large-scale restocking projects within tight deadlines.
  • Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
  • Optimized endcap displays for increased sales potential while adhering to company guidelines for product presentation standards.
  • Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
  • Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
  • Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
  • Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
  • Maximized available floor space for merchandising through efficient backroom organization and inventory maintenance procedures.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Cashier

MinuteMan
07.2014 - 10.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Reduced processing errors by meticulously following transaction procedures.

Education

West Brunswick High
Shallotte, NC
03-2011

Skills

  • Risk management in warehouse environments
  • Timber classification skills
  • Project estimation
  • Invoice preparation
  • Special order management
  • Product merchandising
  • Revenue growth techniques
  • Dependable team member
  • Reliable and responsible
  • Attention to detail
  • Service excellence

Languages

Spanish
Professional Working

Timeline

Lumber Sales Associate

Lowes Home Improvement
02.2025 - Current

Lumber Department Supervisor

Lowes Home Improvment
05.2024 - 02.2025

Overnight Supervisor

Lowes Home Improvment
06.2022 - 05.2024

Lumber Sales Associate

Lowes Home Improvment
02.2019 - 05.2022

Groundskeeper

Ocean Ridge Plantation
04.2018 - 02.2019

Overnight Stocker and Receiver

Home Depot
10.2014 - 04.2018

Cashier

MinuteMan
07.2014 - 10.2014

West Brunswick High

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anthony rodriguez