Anthony Rogers
Stanwood
Summary
Dynamic Store Manager with extensive experience at Walgreens Co., excelling in customer service and inventory management. Proven track record of enhancing sales through innovative merchandising and effective team leadership. Skilled in training and mentoring staff, fostering a collaborative environment that drives performance and achieves operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens Co.
10.2022 - 11.2025
- Oversaw daily store operations to ensure optimal customer satisfaction and compliance with company policies.
- Managed inventory levels, reducing stock discrepancies through effective organization and monitoring.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Implemented promotional strategies to increase product visibility and drive sales revenue.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Ensured compliance with safety regulations, maintaining a secure shopping environment for customers and employees.
- Facilitated communication between departments to streamline processes and enhance overall store performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager
Walgreens Co.
11.2021 - 10.2022
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Assistant Store Manager
Walgreens Co.
09.2019 - 11.2021
- Oversaw daily store operations, ensuring compliance with company policies and standards.
- Trained and mentored junior staff in customer service protocols and sales techniques.
- Analyzed inventory levels to optimize stock management and reduce shrinkage.
- Developed promotional displays to enhance product visibility and drive sales performance.
- Collaborated with upper management on strategic planning for store performance initiatives.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Education
Bachelor of Science - Biology
Ferris State University
Big Rapids, MI05-2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Goals and performance
- Policies and procedures
Accomplishments
- Supervised team of 30+ staff members.
- Managed store that grew 22.6% in overall sales in 1 year
- Achieved role of Store Manager within 2 year time frame after moving from pharmacy technician role into leadership roles.
Certification
- Certified Pharmacy Technician, Pharmacy Technician Certification Board
Languages
Spanish
Professional Working
English
Native or Bilingual
Interests
- Music
- Hiking
- Volunteer Work
- Baking
- Reading
- Cooking
Timeline
Store Manager
Walgreens Co.
10.2022 - 11.2025
Store Manager
Walgreens Co.
11.2021 - 10.2022
Assistant Store Manager
Walgreens Co.
09.2019 - 11.2021
Bachelor of Science - Biology
Ferris State University