Anthony Rolin
Cecil,PA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Mobile Market Clerk
Giant Eagle
Bridgeville, PA
10.2023 - Current
- Organized merchandise shelves to ensure a neat and attractive display.
- Greeted customers in a friendly manner, answered questions, and provided information about products.
- Processed payments through cash registers and credit card machines.
- Performed price checks for customers.
- Provided customer service by responding to inquiries and resolving complaints promptly.
- Stocked shelves with items such as food supplies, health care products, cleaning supplies.
- Restocked items according to store policies and procedures.
- Ensured that all areas of the store were properly cleaned and sanitized regularly throughout shifts.
- Kept track of expiration dates on perishable goods in order to maintain product quality standards.
- Assisted customers in locating desired items within the store layout.
- Operated scanning devices accurately in order to record sales transactions quickly.
- Verified that prices marked on shelves matched those entered into the point-of-sale system.
- Unloaded delivery trucks as needed for stocking purposes.
- Followed company policies concerning returns, refunds, exchanges.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
Lot Attendant
Giant Eagle
South Fayette , PA
04.2022 - 08.2023
- Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing and painting.
- Conducted regular inspections of the premises for any potential safety hazards and took necessary corrective action when required.
- Adhered strictly to company policies and procedures while performing duties onsite.
- Maintained cleanliness, neatness and organization of customer areas.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Monitored parking area for safety, security and general customer concerns.
- Cleaned parking lot regularly by removing trash and cleaning up spills.
Bagger
Shop N Save Supermarket
Carnegie, PA
10.2020 - 03.2022
- Bagged groceries for customers quickly and accurately.
- Stacked items in bags to maximize space and prevent breakage.
- Inspected produce for freshness, quality, and quantity before bagging.
- Assisted with stocking shelves when necessary.
- Organized checkout area to ensure a safe and efficient work environment.
- Greeted customers entering the store with a friendly attitude.
- Maintained cleanliness of checkout area including floors, counters, and shelves.
- Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
- Assisted customers with loading their purchases into their vehicles.
- Performed routine maintenance tasks such as sweeping floors, mopping up spills.
- Kept informed about special promotions or new products available at the store.
- Collected shopping carts from parking lot and returned to store.
- Answered customer questions regarding products and store services.
- Returned unwanted merchandise to appropriate store shelves.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Retrieved grocery carts from parking lot and returned to appropriate areas.
Team Member
Pet Supplies Plus
Bridgeville, PA
10.2018 - 09.2020
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Attended staff meetings to stay updated on company policies and procedures.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Looked for ways to go above and beyond job requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Upheld high standards of productivity and quality in operations.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
Education
High School Diploma -
Canon Macmillan
Canonsburg, PA05-2019
Skills
- Stock Replenishment
- Price Checking
- Customer Service
- Payment Processing
- Store Cleaning
- Removing Trash
- Sanitizing Requirements
- Performance Improvement
- Preparing Orders
- Cashier Experience
- Excellent Communication
- Store Maintenance
- Restocking Bags
- Product Stocking
- Heavy Lifting
- Assisting Customers
- Teamwork and Collaboration
- Product Displays
- Collecting Carts
- Retail Sales
- Team Contribution
- Opening and Closing Procedures
Timeline
Mobile Market Clerk
Giant Eagle
10.2023 - Current
Lot Attendant
Giant Eagle
04.2022 - 08.2023
Bagger
Shop N Save Supermarket
10.2020 - 03.2022
Team Member
Pet Supplies Plus
10.2018 - 09.2020
High School Diploma -
Canon Macmillan