Results-driven Dining Room Attendant with over 10 years of experience in food service. Expertise in maintaining operational efficiency and enhancing customer satisfaction in fast-paced environments. Strong team player with proven skills in time management and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Runner
Golden Circle Sportsbook and Bar
08.2024 - Current
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Worked alongside kitchen personnel to guarantee order accuracy, decreasing mistakes and enhancing customer satisfaction.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Managed food presentation before delivery, ensuring all dishes met quality standards.
Mentored new hires, resulting in stronger staff development and increased productivity.
Food Server/Table Busser/Bartender Apprentice
Soho Japanese Restaurant
06.2024 - Current
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Enhanced customer satisfaction by providing efficient and friendly food service.
Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Elevated customer satisfaction through followup and enthusiastic customer service.
Increased sales by upselling appetizers, desserts, and specialty beverages.
Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Busser
Otoro Robata Grill
12.2017 - 07.2024
Trained new staff in bussing and cleaning procedures.
Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Organized and cleaned assigned sections by sanitizing and cleaning the table, counter, and kitchen surfaces.
Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
Reset and cleaned tables quickly to prepare for new customers.
Refilled drinks and provided extra napkins and silverware to go the extra mile in serving customers.
Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Improved customer satisfaction rates by answering customers' questions and resolving issues.
Restaurant Busser
Katana Sushi & Robata
06.2014 - 09.2016
Trained new staff in bussing and cleaning procedures.
Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.