Anthony Rosales
San Antonio,TX
Summary
Experienced KYC Operations Associate Analyst specializing in risk management, compliance, and operational excellence. Proven track record in mentoring teams and enhancing internal KYC programs, ensuring adherence to regulations while driving efficiency.
Overview
21
21
years of professional experience
Work History
KYC Operations Associate Analyst
Citi
San Antonio, TX
07.2022 - Current
- Champion the development and management of a dedicated internal KYC program at Citi, including onboarding, training, mentoring, and coaching new associates to uphold the firm’s reputation and compliance with laws, rules, and regulations.
- Oversee the review of client account’s activity, statements, internet research, and profile information to identify potential money laundering or terrorist financing activities, successfully resolving incidents.
- Direct background checks, intelligence gathering, customer research, and transactional analyses each month to assess risk and escalate any unusual or potentially suspicious activity to the Financial Intelligence Unit (FIU).
- Lead regulatory and sanction screenings and review domestic consumer cases as part of the KYC process, successfully completing recommendations for improvement which increased efficiency of the KYC program.
- Present summarized insights and recommendations to peers and senior executive leadership based on review findings and provide top-level oversight to analysts by conducting quality assurance reviews on case work.
Fraud Analyst & Prevention | Data & Reporting Analyst | Financial Analyst
United Services Automobile Association (USAA) | Silicon Valley Bank
San Antonio, TX
05.2020 - 07.2022
- Conferred with senior executive leadership teams up to C-level to solicit, gather, and synthesize business requirements and system challenges into actionable and innovative solutions that maximized workflow efficiencies and accelerated scalable growth.
- Entrusted to evaluate sensitive and critical systems containing confidential client account, transaction, and financial information to detect, mitigate, and bridge gaps in security frameworks and eliminate potential fraudulent or suspicious activities.
- Mobilized a team to collect and report on loan data, respond to ad hoc analytical requests regarding small business and farm data, and ensure the bank’s policies aligned with the Community Reinvestment Act (CRA) program requirements.
Compliance Auditor
International Bank of Commerce
San Antonio, TX
08.2016 - 05.2020
- Improved the adequacy, effectiveness, and efficiency of internal control systems by providing training and development to staff and enforcing regulatory requirements.
- Conducted comprehensive audits that resulted in 100% compliance with fair lending laws and regulations prescribed by the Community Reinvestment Act (CRA) for lending, investment, and banking service activities.
- Exceeded the expectations and needs of the community by supporting the development and implementation of new programs, products, and services.
Banking Center Manager
Woodforest National Bank
San Antonio, TX
02.2005 - 12.2015
- Led the banking center to exceed profitability goals, achieving an increase in annual profits through focused efforts on offering competitive products and services and providing exceptional customer care.
- Promoted a sales culture and increased accountability by establishing high standards of service and developing a results-oriented sales team that contributed to an increase in sales.
- Ensured compliance with legal, corporate, and regulatory policies and procedures, successfully protecting customer and bank assets.
- Achieved customer retention by aligning products and services to meet customer needs and providing effective solutions to inquiries and complaints.
- Managed inside and outside calls per month to establish new business, accounts, and consumer relationships, resulting in an increase in new accounts.
- Positioned the branch as a community leader by organizing and participating in various community events and partnerships, resulting in an increase in customer engagement.
Education
Bachelor of Business Administration -
Texas State University
San Marcos, TXSan Marcos, TX
Skills
- Business Leadership
- Financial Products
- Banking
- Sales & Service
- Operational Excellence
- Risk Management
- Human Resources Management
- Audit Procedures
- Teller Cash Funds
- Client Onboarding
- Security Equipment
- Legal Documentation
- Compliance
- Regulations
- Cross-Functional Collaboration
- System Process Improvements
- Customer Relationships
- Business Partnerships
- Staff Engagement
- Training & Development
- Know Your Customer (KYC)
- Anti-Money Laundering (AML)
- Regulatory Compliance
- Microsoft Office Suite
- MS Office Analytical Tools
- Banking CRA Wiz
Websites
Additional Information - Technical Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- MS Office Analytical Tools
- Banking CRA Wiz
References
References available upon request.
Timeline
KYC Operations Associate Analyst
Citi
07.2022 - Current
Fraud Analyst & Prevention | Data & Reporting Analyst | Financial Analyst
United Services Automobile Association (USAA) | Silicon Valley Bank
05.2020 - 07.2022
Compliance Auditor
International Bank of Commerce
08.2016 - 05.2020
Banking Center Manager
Woodforest National Bank
02.2005 - 12.2015
Bachelor of Business Administration -
Texas State University
Similar Profiles
Brendon LoechelBrendon Loechel
Digital Service Specialist (E-Services) at CitiDigital Service Specialist (E-Services) at Citi
Sachin ChaudharySachin Chaudhary
Senior Fund Accounting Analyst at CITISenior Fund Accounting Analyst at CITI
Vaishnavi VijayakumarVaishnavi Vijayakumar
Application Development Analyst at CitiApplication Development Analyst at Citi
Rebecca FormaRebecca Forma
Mortgage Loan Processor at CitiMortgage Loan Processor at Citi
Michelle SolisMichelle Solis
Teacher at IDEA Public SchoolsTeacher at IDEA Public Schools