Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Russell

Menifee,CA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated Auctions Lead professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Auction Services Lead

CarMax
02.2021 - 03.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Auction Services Associate

CarMax
02.2020 - 01.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Frequently inspected production area to verify proper equipment operation.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Organized work to meet demanding production goals.
  • Troubleshot production issues and provided timely solutions.

Coordinator's Assistant

Debbies Blessings
04.2018 - 02.2020
  • Coached employees through day-to-day work and complex problems.
  • Entered data, generated reports, and produced tracking documents.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Gathered and organized materials to support operations.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

High School Diploma -

Rancho Verde High School
Moreno Valley, CA
05.2019

Skills

  • Problem Resolution
  • Project Management
  • Schedule Management
  • Workflow Schedules
  • Team Oversight
  • Mentoring
  • Event Planning
  • Verbal and Written Communication

Timeline

Auction Services Lead

CarMax
02.2021 - 03.2023

Auction Services Associate

CarMax
02.2020 - 01.2021

Coordinator's Assistant

Debbies Blessings
04.2018 - 02.2020

High School Diploma -

Rancho Verde High School

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Anthony Russell