Anthony Salgado
Lake Forest,CA
Summary
I began my career at Freedom Village Retirement Home as a dining room server, where I learned how to truly connect with people, practice genuine courtesy, and sharpen my communication skills. While I appreciated that experience, I’ve always been driven toward sales and the growth potential it offers. I took that drive to Mobility City, where I currently sell medical-grade equipment. There, I’ve mastered key sales tactics, built strong and lasting customer relationships, and earned repeat business. Now, I’m ready to take another step up in the world—a bigger challenge where I can push myself further, keep growing, and achieve even greater success.
Overview
2
2
years of professional experience
Work History
Dinning Room Server
Freedom Village USA
06.2023 - 03.2024
- Provided exceptional customer service to enhance dining experience.
- Assisted in maintaining cleanliness and organization of dining area.
- Learned menu items and specials to effectively communicate with guests.
- Supported team members during peak hours to ensure prompt service.
- Followed health and safety guidelines for food handling and sanitation.
- Coordinated with kitchen staff to facilitate timely meal delivery.
- Engaged with customers to create a welcoming atmosphere.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Built long-lasting relationships with residents.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
- Stayed up-to-date on menu changes to help customers make food choices.
Sales Associate
Mobility City
01.2025 - Current
- Assisted customers in selecting mobility solutions tailored to individual needs.
- Demonstrated product features and benefits, enhancing customer understanding and satisfaction.
- Collaborated with team members to achieve sales targets and improve service quality.
- Participated in training sessions to stay updated on product knowledge and sales techniques.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
Education
Silverado High School
Mission Viejo, CA06.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Client service
- Store opening and closing
- Sales expertise
- Product sales
- Meeting deadlines
- Sales strategies
- Complex Problem-solving
- Upselling
- Professional demeanor
- Adapt to diverse groups
- Retail store operations
- Strategic planning
- Sales goals attainment
- Negotiation tactics
- Relationship selling
- Cold calling
- Friendly and outgoing
- Customer engagement
- Upselling and cross selling
Languages
Spanish
Professional Working
Timeline
Sales Associate
Mobility City
01.2025 - Current
Dinning Room Server
Freedom Village USA
06.2023 - 03.2024
Silverado High School
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