Anthony Sampson
Little Hocking,Ohio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
Work History
Funeral Home Assistant
Leavitt Funeral Home
10.2018 - 02.2024
- Demonstrated empathy and understanding while interacting with bereaved individuals during difficult times.
- Transported deceased to funeral home.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Collaborated with vendors to ensure timely delivery of products such as caskets, flowers, and memorial items for services.
- Prepared spaces for visitations and memorial services by setting up chairs, floral displays, and multimedia equipment as needed.
- Contributed to overall success of funeral home by consistently providing exceptional service and support to clients during their time of need.
- Maintained a clean and organized facility, creating a comfortable environment for grieving families and guests.
- Handled sensitive personal belongings of deceased individuals with care while preparing for funeral services.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Drove company vehicles to transport remains or families to services.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
- Carried flowers to hearses or limousines for transportation to places of interment.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Enhanced client satisfaction by providing compassionate and attentive support during funeral arrangements.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Provided exceptional customer service by addressing concerns or questions from clients in a timely manner.
- Adhered to strict safety guidelines when operating vehicles used for transporting deceased individuals or materials related to funeral services.
- Processed death certificate and other required paperwork.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Greeted funeral guests and coordinated seating.
- Promoted a supportive atmosphere for grieving individuals through attentive listening skills during consultations about funeral options.
- Contributed to a positive work environment through effective communication and teamwork with colleagues.
Postmaster
USPS, United States Postal Service
03.1988 - 02.2018
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
- Optimized resource utilization by accurately forecasting staffing needs and proactively addressing potential bottlenecks in project pipeline.
- Trained personnel on use of IT tools and applications.
- Resolved staff conflicts and identified potential areas of improvement.
Education
Certified Interviewer -
USPS
Columbus, OH01.1987
High School Diploma -
Warren Local High School
Vincent, OH06.1977
Skills
- Organizational abilities
Licensed Amateur Radio Operator
I have been a licensed Ham operator for 30 years. When 911 occurred, I did emergency communications via ham radio from Sacramento Blood bank to New York City.
Timeline
Funeral Home Assistant
Leavitt Funeral Home
10.2018 - 02.2024
Postmaster
USPS, United States Postal Service
03.1988 - 02.2018
Certified Interviewer -
USPS
High School Diploma -
Warren Local High School