Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tony Sanseri

Coupeville,WA

Summary

Accomplished in optimizing outreach strategies and improving program operations to maximize effectiveness and resource utilization. Knowledgeable about in-person and online means for reaching members of the community. Strategic and decisive leader with hardworking mentality with related experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Outreach Coordinator

Island Transit
09.2023 - Current
  • Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
  • Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
  • Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
  • Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
  • Enhanced community engagement by developing and implementing targeted outreach programs which have reached over 1,000 individuals.
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
  • Boosted attendance at community events through strategic marketing efforts, including social media campaigns and local advertising.
  • Developed educational materials to support community members in accessing available services and resources more efficiently.
  • Wrote content for newsletters, social media pages and informational packets.

Maintenance Coordinator

Island Transit
11.2022 - 09.2023
  • Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
  • Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.

Indirect Tax Analyst

Starbucks
05.2020 - 11.2022
  • Successfully managed day-to-day program requirements and internal audits to support business tax processes and decision making in a fast paced and ever-changing environment.
  • Continuously monitored and updated tax operation processes to increase efficiency for over $12 million dollars in tax annually.
  • Frequently communicated and collaborated with many internal teams, customers, vendors, and government agencies regarding requirements and to solve problems that arose.
  • Collaborated on projects with a high level of organization and attention to detail that resulted in positive outcomes.
  • Prepared data analysis and reporting documents for complex tax calculations, journal entries, and reconciliations.
  • Researched changes in laws and tax rates to ensure compliance with numerous rules and regulations.

License Analyst

Starbucks
06.2018 - 05.2020
  • Cultivated and maintained strong and effective working relationships with internal teams and external partners to drive successful retail operations for over 4,000 stores.
  • Prepared financial gross receipts and calculated accurate license fees and taxes totaling over $1 million dollars.
  • Provided expert guidance on complex licensing issues, ensuring stakeholders were well-informed and compliant at all times.
  • Coordinated responses to regulator inquiries or investigations promptly, minimizing any potential negative impacts on the business reputation or operations.

Education

Bachelor of Arts - Communication Sciences And Disorders

Western Washington University
Bellingham, WA
06.2015

Skills

  • Social Media Management
  • Community resource management
  • Community Engagement
  • Program Promotion
  • Presentation Development
  • Proficient in Microsoft Office Suite
  • Written and verbal communication
  • Data Analysis

Certification

  • Google Analytics Certification, Google - Dec 2023 - Dec 2024

Timeline

Community Outreach Coordinator

Island Transit
09.2023 - Current

Maintenance Coordinator

Island Transit
11.2022 - 09.2023

Indirect Tax Analyst

Starbucks
05.2020 - 11.2022

License Analyst

Starbucks
06.2018 - 05.2020

Bachelor of Arts - Communication Sciences And Disorders

Western Washington University

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Tony Sanseri