ANTHONY SANTIAGO
East Stroudsburg,PA
Summary
An expert in retail management with 13 years of related experience. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times. Review asset utilization Protect assets Inspect materials Operate forklifts
Overview
13
13
years of professional experience
Work History
Medical Equipment Technician
Adapt Health
Stroudsburg, PA
08.2021 - Current
- Installed, calibrated and monitored Medical devices.
- Maintained safe work environment and adhered to privacy regulations.
- Demonstrated correct operation, care and calibration to on-site medical personnel.
- Diagnosed cause of problems and completed repairs.
- Documented information regarding installations, repairs and inventory checks.
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained energy and enthusiasm in fast-paced environment.
Asset Protection Associate
BJ’S Wholesale
Stroudsburg, PA
04.2017 - 01.2020
- Optimize storage Audit inventory
- Maintain equipment Record goods
- Shipping and receiving understanding Customer service excellence
- Kept the team safe and efficient by maintaining clean tools, equipment and work areas
- Inspected items to identify problems and worked with supervisors or vendors to correct issues
- Coordinated and distributed backorders to meet customer needs
- Operated equipment such as forklift and pallet jack.
Shift manager
Walgreens
Stroudsburg, PA
10.2013 - 04.2017
- Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered
- Analyzed productivity reports, assisting in managing performance
- Evaluated the performance of associates and mentored underperforming employees on ways to improve
- Assisted the General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance
Sporting Goods Manager
Walmart
East Stroudsburg , PA
09.2007 - 09.2013
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Developed detailed plans based on broad guidance and direction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
High School - Business Administration
Allentown High School
Allentown, PA08-2006
Skills
- Warehouse Safety Management
- Respiratory Medical Equipment
- Client Relationship Building
- Project Management
- Staff Training/Optimization
- Delivery and Pickup
- Medical Equipment Instruction
- HIPAA Regulations
- Operating Practices
- Forklift Operation
Timeline
Medical Equipment Technician
Adapt Health
08.2021 - Current
Asset Protection Associate
BJ’S Wholesale
04.2017 - 01.2020
Shift manager
Walgreens
10.2013 - 04.2017
Sporting Goods Manager
Walmart
09.2007 - 09.2013
High School - Business Administration
Allentown High School
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