Anthony Santiago
Medford,MA
Summary
Seasoned Youth Resource and Law Enforcement Officer with a proven track record at the City of Cambridge/Cambridge Police Department. Excelled in conflict resolution and community engagement, significantly enhancing school safety and fostering trust. Skilled in crisis intervention and adept at building strategic partnerships, ensuring a secure and supportive environment.
Experienced with resource management, conflict resolution, and maintaining secure environment. Utilizes strategic planning to optimize resource allocation and ensure smooth operations. Knowledge of effective communication and team collaboration to support organizational objectives.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Youth Resource Officer
City of Cambridge/Cambridge Police Department
09.2008 - 01.2025
- Provided security and safety to school staff and students.
- Conducted school security inspections.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Collaborated with administration and teachers to develop crisis plans.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Established strong relationships with external partners to secure additional resources when needed.
- Conducted risk assessments to identify potential hazards, implementing preventive measures accordingly.
Law Enforcement Officer
City of Cambridge/Cambridge Police Department
05.1993 - 01.2025
- Served as a dedicated public servant by upholding the law and protecting citizens, fostering a sense of safety and security within the community.
- Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
- Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
- Maintained order during large-scale events by collaborating with inter-agency partners and coordinating crowd control measures.
- Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.
- Assisted in the development of department policies and procedures to promote operational excellence within the force.
- Developed strong partnerships with local businesses to foster cooperation in crime prevention efforts.
- Improved traffic flow and reduced accidents by enforcing traffic regulations and monitoring intersections.
Education
Master of Arts - Criminal Justice
Anna Maria College
Paxton, MA05-1998
Bachelor of Arts - Liberal Arts And Sciences
Curry College
Milton, MA05-1996
Skills
- Conflict resolution skills
- Law enforcement procedures
- Student engagement
- Mental health support
- School safety
- De-escalation techniques
- Liaison skills
- Community engagement
- Conflict mediation
- Building security proficiency
- Conflict de-escalation
- Traffic laws
- Strong interpersonal skills
- Crisis planning experience
- Crisis intervention and deescalation
- Relationship building and management
- First aid and CPR
- Crowd management
- Emergency management
Certification
- First Aid Certification
- CPR/AED Certification
- Massachusetts Driver's License
- [MPTC training instructor in Implicit Bias and Conflict Resolution]
- Department of Homeland Security (Field Force Operations)
- Juvenile Officer Certification
- School Resource Officer (SRO)certification-National Association of School Resource Officers
- Peace Officer Standards and Training (POST) certification
- Critical Incident Stress Management (CISM)certificate
- FBI Youth Academy (class instructor)
Timeline
Youth Resource Officer
City of Cambridge/Cambridge Police Department
09.2008 - 01.2025
Law Enforcement Officer
City of Cambridge/Cambridge Police Department
05.1993 - 01.2025
- First Aid Certification
- CPR/AED Certification
- Massachusetts Driver's License
- [MPTC training instructor in Implicit Bias and Conflict Resolution]
- Department of Homeland Security (Field Force Operations)
- Juvenile Officer Certification
- School Resource Officer (SRO)certification-National Association of School Resource Officers
- Peace Officer Standards and Training (POST) certification
- Critical Incident Stress Management (CISM)certificate
- FBI Youth Academy (class instructor)
Master of Arts - Criminal Justice
Anna Maria College
Bachelor of Arts - Liberal Arts And Sciences
Curry College
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