ANTHONY SANTUCCI
Hudson,MA
Summary
Results-driven professional with a dynamic approach to driving customer success and satisfaction within the technology sector. Recognized for consistently exceeding expectations in technology sales and delivering unparalleled service excellence. Possessing a strong foundation in building lasting client relationships and a deep commitment to ensuring optimal value realization for customers, uniquely poised to thrive as a Customer Success Manager.
Overview
8
8
years of professional experience
Work History
Inventory Manager
Michaels
01.2024 - Current
- Oversee workflow distribution and monitor key performance indicators.
- Direct management teams in effectively guiding direct reports to deliver top-notch support in responding to product inquiries and resolving issues buy 25%.
- Monitored inventory levels to ensure product availability and accuracy of inventory records.
- Managed inventory levels to ensure availability of products while minimizing stock-outs and excess inventory
Enterprise Sales Consultant
Circonus
02.2022 - 10.2022
- Prospected and built pipelines within territory comprising Fortune 1000 companies.
- Successfully secured Proof of Concepts (POCs) with major clients, including Fidelity and JP-Morgan Chase.
- Collaborated with marketing to create prospecting outreach campaigns designed to build customer engagement.
VP Sales
ONEDIGITALTRUST
09.2021 - 02.2022
- Onboarded new financial and insurance organizations to offer white-labeled SAAS digital platform that allows individuals to create wills, estate plans, or trusts.
- Drove business growth by deepening existing client relationships and reducing need for external vendors.
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in 50% increase in sales.
VP Sales
Blue Triangle Technologies
12.2020 - 08.2021
- Effectively managed and retained at-risk accounts, resulting in 39% increase in revenue.
- Consistently upsold and closed deals, increasing revenue from $1.283 million to $2.1 million TCV in 9 months.
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in 39% increase in sales.
Enterprise Account Executive
Blackbaud
07.2019 - 12.2020
- Met with new customers to share product and service information, listen to needs, and learn about business operations.
- Strengthened established customer relationships with proactive and collaborative approach to managing needs.
- Exceeded Quarterly Goal 2Q19 at 125%
- Exceeded Quarterly Goal 3Q19 at 105%
- Exceeded Quarterly Goal 2Q20 at 118%
Enterprise Account Executive
AppNeta
06.2016 - 11.2018
- Surpassed Quarterly Goal 1Q17 at 176%
- Surpassed Quarterly Goal 3Q17 at 220%
- Surpassed Quarterly Goal 2Q18 at 147%
- 2016 OTE 92%, 2017 OTE 103%
Education
Computer Science
Fitchburg State University
Fitchburg, MASkills
- Superior Relationship Building
- Identifying Add-on and Cross Selling Opportunities
- Customer Advocacy and Retention
- Strategic Planning and Execution
- High-level Problem Solving
- Customer Onboarding and Training
- Technical Product Expertise
Accomplishments
- Achieved over $25 million in sales over multiple years.
- Multiple President's Awards Club Winner.
- Acquired and expanded notable customers such as Bristol-Myers Squibb, Lowes, Apple, Cisco, Dick’s Sporting Goods, and others.
- Consistently achieved 100%+ of quarterly quota.
- Demonstrated exceptional skills in relationship management and client retention.
Timeline
Inventory Manager
Michaels
01.2024 - Current
Enterprise Sales Consultant
Circonus
02.2022 - 10.2022
VP Sales
ONEDIGITALTRUST
09.2021 - 02.2022
VP Sales
Blue Triangle Technologies
12.2020 - 08.2021
Enterprise Account Executive
Blackbaud
07.2019 - 12.2020
Enterprise Account Executive
AppNeta
06.2016 - 11.2018
Computer Science
Fitchburg State University