Anthony Sault
Lawton,OK
Summary
Seasoned Operations Manager and talented leader with experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
Work History
Operations Manager
U.S. Army
03.2022 - Current
- Supervised 24 operations staff and kept employees compliant with policies and procedures.
- Evaluated employee performance through regular reviews, setting clear expectations for growth opportunities within the organization.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Maintained open lines of communication between departments to facilitate seamless workflow transitions throughout the organization''s various functions.
- Optimized resource utilization across all functional units of the business while maintaining high-quality output levels.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to executive management.
Chief Instructor
U.S. Army
10.2020 - 03.2022
- Enhanced over 600 trainee performance by implementing innovative teaching methods and techniques.
- Developed comprehensive training materials to support diverse learning styles and improve retention rates.
- Streamlined the instructor onboarding process, resulting in improved overall efficiency and consistency in training delivery.
- Collaborated with fellow instructors to design and implement a new curriculum for advanced-level courses, leading to increased enrollment rates.
- Implemented hands-on activities that reinforced key concepts, resulting in higher levels of engagement during training sessions.
- Increased overall satisfaction ratings by consistently soliciting feedback from participants and implementing improvements based on their input.
- Mentored 57 junior instructors, guiding them in best practices for effective instruction and classroom management techniques.
- Coordinated guest lectures from industry leaders, exposing trainees to real-world applications of their newly acquired skills.
- Facilitated practical application workshops that enabled trainees to apply theoretical knowledge directly into practice scenarios.
- Optimized scheduling processes for instructor assignments, reducing time spent on manual tasks while ensuring optimal workload distribution among staff members.
Senior Personnel Manager
U.S. Army
01.2017 - 10.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Monitored workflow to improve employee time management and increase productivity.
- Collaborated with executive leadership to establish organizational goals related to workforce planning and talent management initiatives.
Team Leader
U.S. Army
01.2014 - 01.2017
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Team Leader
U.S. Army
09.2011 - 01.2014
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Managed performance reviews 11 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
- Coordinated cross-functional teams to achieve project objectives within strict deadlines.
- Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into the team.
- Established clear lines of accountability within the team structure promoting responsibility ownership for tasks completed.
Liaison Officer
U.S. Army
09.2010 - 09.2011
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
- Collected and analyzed data to identify trends and opportunities for improvement.
- Established effective communication channels by collaborating with various departments and stakeholders.
- Monitored and reported on progress of liaison initiatives, providing feedback to stakeholders.
Education
Associate of Science - Information Technology
Southern New Hampshire University
Hooksett, NHSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Project Management
- Decision-Making
- Planning and Implementation
Timeline
Operations Manager
U.S. Army
03.2022 - Current
Chief Instructor
U.S. Army
10.2020 - 03.2022
Senior Personnel Manager
U.S. Army
01.2017 - 10.2020
Team Leader
U.S. Army
01.2014 - 01.2017
Team Leader
U.S. Army
09.2011 - 01.2014
Liaison Officer
U.S. Army
09.2010 - 09.2011
Associate of Science - Information Technology
Southern New Hampshire University