Anthony Sauve
Coon Rapids,MN
Summary
Dynamic and reliable professional with extensive experience at Minneapolis Park and Recreation Board, excelling in customer service and ice resurfacing. Proven ability to enhance guest satisfaction and operational efficiency through effective teamwork and problem-solving. Committed to maintaining safety standards while delivering exceptional experiences in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Zamboni Driver
Minneapolis Park and Recreation Board Headquarters
11.2025 - Current
- Operated Zamboni to maintain optimal ice conditions for recreational activities.
- Conducted routine inspections of equipment to ensure safe and efficient operation.
- Collaborated with facility staff to schedule regular maintenance and repairs.
- Followed safety protocols during ice resurfacing to prevent accidents and injuries.
- Enforced facility rules and regulations while interacting with patrons, promoting a safe environment at all times.
- Provided exceptional customer service by addressing concerns promptly and professionally, ensuring guest satisfaction during events.
Concessions Worker
Minneapolis Park and Recreation Board Headquarters
10.2024 - Current
- Operated point-of-sale systems for efficient transaction processing.
- Managed inventory levels, ensuring product availability and freshness.
- Assisted in training new staff on customer service protocols and operational procedures.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of concession areas to enhance guest experience.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Customer Service Representative
Minneapolis Park and Recreation Board Headquarters
04.2024 - Current
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Utilized multiple software systems to manage service requests and track resolutions.
- Collaborated with team members to enhance service delivery processes and improve response times.
- Assisted in training new staff on customer interaction protocols and system navigation.
- Responded to customer requests for products, services, and company information.
Concession Stand Volunteer
Achieving Dreams
08.2023 - Current
- Managed cash register operations, ensuring accurate transactions and efficient customer service.
- Prepared food and beverage items following health and safety guidelines to maintain quality standards.
- Assisted with inventory management, tracking supplies, and restocking items as needed.
- Monitored compliance with health regulations, ensuring cleanliness and safety in food handling areas.
- Increased sales through suggestive selling and upselling of menu items.
Soccer Referee
M & D Sports Services
06.2021 - 07.2024
- Officiated soccer matches, ensuring adherence to rules and regulations.
- Assessed player conduct and made real-time decisions on fouls and penalties.
- Maintained game flow by effectively managing time and stoppages.
- Collaborated with coaches and players to communicate decisions clearly.
Tubing Attendant
Three Rivers Park District
01.2024 - 03.2024
- Managed daily tubing operations to ensure safety and efficiency for participants.
- Implemented process improvements to enhance customer experience and operational flow.
- Oversaw inventory of tubing supplies, ensuring availability for all scheduled events.
- Resolved guest concerns or issues promptly, resulting in a positive experience for all parties involved.
Education
High School Diploma -
Anoka-Ramsey Community College
Minneapolis, MNLand Surveying Certificate
Dunwoody
Minneapolis, MN12-2026
High School Diploma -
Coon Rapids High School
Coon Rapids, MN06-2025
Skills
- Customer service
- Ice resurfacing
- Teamwork and collaboration
- Time management
- Problem-solving
- Reliability
Accomplishments
- Collaborated with team of 4 in the development of Book Holder.
Extracurricular activities
Soccer Player, Hunting, Fishing, Golfing
Timeline
Zamboni Driver
Minneapolis Park and Recreation Board Headquarters
11.2025 - Current
Concessions Worker
Minneapolis Park and Recreation Board Headquarters
10.2024 - Current
Customer Service Representative
Minneapolis Park and Recreation Board Headquarters
04.2024 - Current
Tubing Attendant
Three Rivers Park District
01.2024 - 03.2024
Concession Stand Volunteer
Achieving Dreams
08.2023 - Current
Soccer Referee
M & D Sports Services
06.2021 - 07.2024
High School Diploma -
Anoka-Ramsey Community College
Land Surveying Certificate
Dunwoody
High School Diploma -
Coon Rapids High School