Summary
Overview
Work History
Education
Skills
Additional Information
Licenses And Memberships
Timeline
Generic

Linette Slivinski

Memphis,TN

Summary

Experienced and dedicated insurance professional seeking to re-enter the Commercial Insurance Industry as an Assistant, Account Manager, or Receptionist. Bringing over 20 years of expertise in operations management, customer service, and commercial lines, with a commitment to delivering high-quality support and exceptional customer service in a fast-paced environment. Eager to contribute to a long-term role with growth potential.

- Over 20 years of experience in Commercial Insurance, Operations, HR, and Customer Service. - Strong background in account management, client relations, and administrative support. - Proficient in Microsoft Office (Outlook, Word, Excel) and AMS 360. - Self-motivated, punctual, and dependable with excellent communication skills. - Skilled in prioritizing multiple projects and meeting deadlines with accuracy. - Experienced in handling confidential employee information including payroll and benefits. - Knowledgeable in insurance markets, competitive pricing, and risk assessment. - Able to adapt quickly to new procedures and responsibilities.

Overview

20
20
years of professional experience

Work History

Cashier

Goodwill Industries
09.2023 - 01.2024
  • Processed cash and card transactions accurately.
  • Maintained cleanliness and organization at the register.
  • Delivered friendly and efficient customer service.

Sortation Associate

Amazon
06.2022 - 09.2023
  • Processed and packaged customer orders.
  • Ensured merchandise accuracy and timely shipping.

Floor Supervisor

United States Postal Service (USPS)
03.2022 - 06.2022
  • Monitored mail flow and reduced internal losses.
  • Coordinated with branches to ensure timely deliveries.

Senior Commercial Lines Account Manager

Larry E. Crum & Associates
02.2021 - 12.2021
  • Managed commercial insurance accounts and submissions.
  • Collaborated with underwriters for quoting and coverage.
  • Handled invoicing, certificates, evidence of insurance, and policy servicing.

Senior Commercial Lines Account Manager

J. Everett Eaves / Whitney Bank Insurance
04.2013 - 10.2020
  • Managed and marketed a book of commercial insurance business.
  • Developed long-term client relationships and retained accounts.
  • Worked independently in the Small Business Unit.

Commercial Insurance Broker (MGA)

Hull & Company
10.2004 - 04.2013
  • Traveled across the southern U.S. representing the MGA.
  • Quoted, bound, and rated risks per carrier guidelines.
  • Met and exceeded production goals.

Commercial Account Manager

Clay & Land Insurance Company
05.2004 - 09.2004
  • Marketed commercial insurance for new and renewal business.
  • Assisted agents with placement of hard-to-place risks.

Education

Business and Office Administration

Shelby State Community College
Memphis, TN

Skills

  • Commercial Insurance Account Management
  • Customer Service & Client Retention
  • Policy Endorsements & Certificates
  • Submission Preparation & Underwriting Support
  • Payment Processing & Invoicing
  • Office Administration & Reception Duties
  • Regulatory Compliance & Confidentiality
  • Verbal & Written Communication
  • Fast Learner & Independent Thinker

Additional Information

Highly dedicated and loyal; known for professionalism and team spirit., Seeking a long-term position with growth and retirement potential., Committed to excellence and continuous improvement.

Licenses And Memberships

  • Property & Casualty Producer License, Tennessee, Inactive
  • CISR, Certified Insurance Service Representative, Expired due to COVID
  • Professional Insurance Associates (PIA), New Orleans
  • New Orleans Womens Professional Insurance Organization

Timeline

Cashier

Goodwill Industries
09.2023 - 01.2024

Sortation Associate

Amazon
06.2022 - 09.2023

Floor Supervisor

United States Postal Service (USPS)
03.2022 - 06.2022

Senior Commercial Lines Account Manager

Larry E. Crum & Associates
02.2021 - 12.2021

Senior Commercial Lines Account Manager

J. Everett Eaves / Whitney Bank Insurance
04.2013 - 10.2020

Commercial Insurance Broker (MGA)

Hull & Company
10.2004 - 04.2013

Commercial Account Manager

Clay & Land Insurance Company
05.2004 - 09.2004

Business and Office Administration

Shelby State Community College