Summary
Overview
Work History
Education
Skills
References
Timeline
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Nicholas Brewer

Port Saint Lucie,Florida

Summary

Dedicated, loyal and reliable employee known for punctuality. Pursuing employment options where theres room to grow within the company is ideal. Firm believer that exceptional customer service and positive attitude will make a difference. Capable of working under pressure and being able to be compassionate and understanding of client needs and expectations.

Overview

8
8
years of professional experience

Work History

Patient Coordinator

Sage Dental
Boynton Beach/ Port St. Lucie, FL
01.2022 - Current
  • Pulled patient files and verified insurance before patient's appointment.
  • Verified, updated and entered patient information into system.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Communicated with patients with compassion while keeping medical information private.
  • Provided education and resources to help patients understand their treatment options.
  • Resolved any issues related to payment discrepancies or denials in a timely manner.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Created customized treatment plans for patients based on individual needs.
  • Tracked patient progress and updated records accordingly.
  • Provided support to clinical staff with insurance verification and authorization processes.
  • Worked closely with medical billing department to ensure accurate coding of all services provided.

Patient Treatment Coordinator

The Smilist Dental Group
East Islip, NY
10.2021 - 01.2022
  • Scheduled evaluations and procedures for patients.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Explaining treatment information to patients in easy-to-understand terms.
  • Coordinated billing activities on behalf of 6 providers, including coordinating insurance authorizations, collecting co-payments and resolving discrepancies.

Medical Coordinator

South Shore Neurological Associates
Medford, NY
08.2019 - 10.2021
  • Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
  • Processed confidential, patient paperwork with accuracy and deference to patient privacy.
  • Communicated scheduling information, appointment details and health reminders via telephone, mail and email.
  • Connected patients with referred doctors to provide specialized, high-quality care.
  • Transcribed doctor's orders for patient medical history reports.
  • Scheduled urgent tests and examinations by coordinating patient schedule with company calendar.
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Processed meticulous documentation related to prior authorizations and insurance referrals.

Direct Support Professional

Maryhaven Center of Hope
Port Jefferson, NY
09.2015 - 03.2020
  • Maintained clean and well-organized environment for client wellbeing and safety.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Improved patient outlook and daily living through compassionate care.
  • Built strong and trusting rapport with clients and loved ones.

Education

William Floyd High School
Mastic Beach, NY
08.2013

Pharmacy Technology

Access Careers - Hempstead
Hempstead, NY
05.2021

Skills

  • Interdepartmental collaboration
  • Claims processing
  • Insurance practices
  • Client relations
  • Appointment coordination
  • Organizational skills
  • Client documentation
  • Chart management
  • Understanding and compassion
  • Conflict mediation

References

Samantha Kinney 631-561-5796       Family Friend

Stacey Ehlers      860-538-4588       Former Colleague at Sage Dental, Boynton Beach

Jaime Corteselli  631-587-9840        Former Colleague at South Shore Neurologic

Kathleen Lydon   631-758-1910         Former Manager at South Shore Neurologic

Timeline

Patient Coordinator

Sage Dental
01.2022 - Current

Patient Treatment Coordinator

The Smilist Dental Group
10.2021 - 01.2022

Medical Coordinator

South Shore Neurological Associates
08.2019 - 10.2021

Direct Support Professional

Maryhaven Center of Hope
09.2015 - 03.2020

William Floyd High School

Pharmacy Technology

Access Careers - Hempstead

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