Proven leader in business management with accomplishments in driving growth and increasing profits. Articulate and driven leader with high energy and engaging personality known for fostering strong relationships with both colleagues and clients. Hardworking team-builder motivational in maximizing personnel performance and surpassing business objectives.
Overview
5
5
years of professional experience
Work History
Freelance Bartending Management
Multiple Locations
Seattle, WA
06.2024 - Current
Collaborated with management to create promotional events that drew in new customers and boosted revenue.
Organized special events such as tasting nights or themed parties to drive foot traffic into the establishment.
Maintained detailed knowledge of current industry trends in mixology techniques, spirits selections, and customer preferences to provide informed recommendations for guests seeking guidance on drink choices.
Streamlined bar operations by creating efficient systems for drink preparation, order taking, and payment processing.
Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
Mentored junior staff members, fostering a positive work environment and promoting professional growth.
Adapted quickly to changing requirements, demonstrating flexibility and adaptability under pressure.
Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
Bar Director
The Fonte Bar
12.2022 - 09.2023
Created, developed, and implemented high-quality beverage programs
Handled all front of house hiring, including interviewing, scheduling, training, and mentoring
Established strong relationships with local breweries to offer unique craft beer selections that attracted new clientele.
Optimized menu design by analyzing sales data to identify popular items that drove profit growth while removing underperforming offerings.
Enhanced bar profitability through effective inventory management and cost control measures.
Managed all aspects of daily operations including opening/closing procedures, cash handling, and staff scheduling.
Maximized revenue during peak times by effectively managing floor plans and seating arrangements.
Executive Bar Manager
Heritage 1904 Hospitality Group – Von’s 1000 Spirits
03.2021 - 10.2022
Oversight and Leadership: Directly supervise and mentor bar managers, setting operational standards and ensuring the alignment of product and service quality across multiple locations.
Strategic Collaboration: Partner with the executive team to drive menu innovation, encompassing research and development, content creation, and logistical coordination for successful rollouts.
Business Development: Contribute to the launch of new business ventures, including a restaurant and distillery, by providing strategic input and overseeing project implementation.
Performance Analysis: Regularly evaluate sales, labor, and inventory metrics for bar programs to drive performance improvements and achieve organizational objectives.
Operational Management: Act as a floor manager in a high-volume environment, overseeing operations for a 200-seat restaurant and contributing to consistent multimillion-dollar sales performance.
Cross-Functional Communication: Serve as the primary point of contact between bar staff and the management team, facilitating effective communication and resolution of operational issues and strategic goals.
Bar Manager
Axe & Arrow Gastropub
10.2019 - 03.2021
Customer Service and Operations: Deliver exceptional bartending and serving services in an 80-seat restaurant, ensuring courteous and efficient interactions with guests.
Program Development: Contribute to the development and refinement of the bar program, including providing recommendations for inventory selection and program enhancements.
Local Expertise: Maintain comprehensive knowledge of rotating local offerings from Kitsap County, staying informed about regional products and trends to enhance the customer experience.
Education
Bachelor of Science - Political Science
Arizona State University
Tempe, AZ
06.2015
Skills
Strong critical thinking ability
Analytical skills
Strong work ethic
Meticulous attention to detail
Exceptional verbal and written communication abilities
Adaptable and quick to acquire new skills
Timeline
Freelance Bartending Management
Multiple Locations
06.2024 - Current
Bar Director
The Fonte Bar
12.2022 - 09.2023
Executive Bar Manager
Heritage 1904 Hospitality Group – Von’s 1000 Spirits
03.2021 - 10.2022
Bar Manager
Axe & Arrow Gastropub
10.2019 - 03.2021
Bachelor of Science - Political Science
Arizona State University
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