Anthony Scinto
Sparta,New Jersey
Summary
Self-motivated person successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, invoicing, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
Work History
General Manager of Operations
Pembrooke Marketing
Tannersville, PA
12.2013 - 12.2023
- Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
- Resolved escalated customer service issues in a timely manner.
- Collaborated with marketing team to develop promotional campaigns for products or services.
- Negotiated contracts with vendors for goods or services needed by the organization.
- Monitored inventory levels, placing orders as necessary to maintain adequate supplies.
- Coordinated with other departments to ensure successful delivery of services.
- Developed and implemented operational policies and procedures to improve efficiency.
- Conducted regular meetings with department heads to review progress against goals and objectives.
- Evaluated current systems and processes and developed plans for updating them as needed.
- Provided strategic direction to staff members in order to maximize productivity.
- Recruited, hired, and trained new staff members according to organizational standards.
- Identified cost savings initiatives that could be implemented across all departments.
- Implemented strategies for improving customer experience through enhanced product offerings or improved service delivery.
- Created and managed annual operating budget for the department.
- Analyzed data from surveys and focus groups to identify trends in customer feedback.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Detective Sergeant
Town of Dover
Dover, NJ
10.2019 - 06.2022
- Offered advice, guidance and leadership to junior detectives.
- Communicated information on proper procedures, judicial processes, and successful strategies for criminal investigations.
- Read and evaluated case reports from each detective to assess accuracy and completeness.
- Uncovered and corrected staffing problems.
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Collaborated with divisional commanders to maintain consistency in all operations.
Police Officer
Town of Dover
Dover, NJ
04.2001 - 06.2022
- Developed positive relationships with members of the community through outreach programs.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Interviewed witnesses and victims to determine critical details relevant to each case.
- Wrote detailed arrest and accident reports.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Maximized data collection accuracy scores by recording, storing and analyzing security information with zero discrepancies.
Police Sergeant, Patrol
Town of Dover
Dover, NJ
07.2017 - 10.2019
- Wrote reports detailing events and people involved.
- Communicated with other departments and coordinated responses to suspicious activities.
- Examined and approved or returned reports and case files from police officers.
- Evaluated and advised police officers and other personnel.
- Developed and maintained effective working relationships with law enforcement agencies, community groups, and other organizations.
- Provided guidance, direction, instruction, and training to subordinate personnel in their performance of duties.
- Performed administrative tasks related to police work.
- Assisted in developing new methods for controlling crime within assigned area through analysis of data trends and evaluation of existing practices.
- Evaluated officer performance through observation of field operations and review of reports submitted by subordinates.
- Performed administrative functions such as completing paperwork related to arrests made by officers under supervision.
Education
High School Diploma -
Dover High School
Town Of Dover06-1993
Some College (No Degree) - Criminal Justice
County College of Morris
Randolph Township, NJSkills
- Operations Management
- Staff Development
- Business Analysis
- Performance Improvement
- Data Management
- Schedule Management
- Customer Service Management
- Resource Allocation
- Staff Management
- Budget Control
- Hiring and Onboarding
Affiliations
- Avid motorcycle enthusiast of over 15 years with an valid motorcycle endorsement and clean driving record.
- Sports fan
- Fitness, health and nutrition enthusiast
- Coached youth sports for over 15 years
Accomplishments
- Officer of the Year 2019 (Dover Police Department)
- Honorary Service Award 2018 (Dover Police Department)
- FBI-Leeda Leadership Trilogy Award 2018 (FBI-Leeda)
Timeline
Detective Sergeant
Town of Dover
10.2019 - 06.2022
Police Sergeant, Patrol
Town of Dover
07.2017 - 10.2019
General Manager of Operations
Pembrooke Marketing
12.2013 - 12.2023
Police Officer
Town of Dover
04.2001 - 06.2022
High School Diploma -
Dover High School
Some College (No Degree) - Criminal Justice
County College of Morris
Similar Profiles
Ilyana MitchellIlyana Mitchell
Junior Decorator at Pembrooke And IvesJunior Decorator at Pembrooke And Ives
Mahasin BlountMahasin Blount
Certified Nursing Assistant at PemBrooke Health & RehabCertified Nursing Assistant at PemBrooke Health & Rehab
Dinah SinghDinah Singh
Executive Assistant – Office Manager - Personal Assistant to Founder at Pembrooke and IvesExecutive Assistant – Office Manager - Personal Assistant to Founder at Pembrooke and Ives