Martha Taylor
Rockwall,TX
Summary
Award winning Property Manager & U.S. Air Force Veteran with vast experience in real-estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. I am highly motivated to find a position that I can make an immediate impact at.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Community Director - Senior Living
Tenison Management
Greenville, TX
01.2011 - Current
- Oversee all aspects of a garden-style senior living community
- Developing and implementing strategies for increasing engagement within the community.
- Created detailed financial projections for senior living facilities.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Developed marketing plans and strategies to promote the sale of senior living services.
Community Director - Tax Credit
Providence Management
Little Elm, TX
01.2009 - 12.2010
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Community Director - Tax Credit
The NRP Group
Irving, TX
02.2008 - 01.2009
- Identifying opportunities to grow the community through targeted outreach initiatives.
- Developed payment plans with customers to ensure timely payments on past due amounts.
- Conducted inspections of properties to ensure compliance with safety regulations and tenant requirements.
Multi-Site Property Manager - Lease-Up
Capstone Real Estate Services
Plano, TX
01.2001 - 01.2008
- Monitored market trends to ensure competitive pricing structures for units under management.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Director of Operations
Gio-Guardian International Organization
Dallas, TX
02.2000 - 12.2000
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Created policies and procedures for improved workflow processes.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
Sales Associate
Expo Design Center
Dallas, TX
01.1999 - 01.2000
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
Assistant Community Manager
Lincoln Property Management
Dallas, TX
11.1992 - 09.1998
- Coordinated events for residents of the community.
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Provided customer service to existing tenants by responding to inquiries promptly.
Administrative Manager - Gulf War Veteran
U.S. Air Force
1983 - 1992
- Acted as intergovernmental liaison ensuring support for the United States during Operation Desert Shield and Dessert Storm.
- Supervised, trained, and certified newly enlisted personnel as office administrations through training and supervisions by effectively conveying ideas, images and goals to a diverse group of personalities.
- Managed and prepared Department pf Defense publications, regulations and forms.
Education
Associate of Science - Business Administration
Community College of The Air Force
Montgomery, ALSkills
- Event Planning
- Quality of life improvements
- Budget Control
- Time Tracking and Payroll Administration
- Software Applications
- System Administration
Accomplishments
- United States Air Fore Humanitarian Service Medal
- National Defense Service Medal
- Southwest Asia Service Medal
- Joint Meritorious Unit Award in addition to numerous other ribbons
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Italian
Limited
Certification
- Certified Apartment Manager, CAM
- National Apartment Leasing Professional, NALP
- Real-Estate Specialist Certificate, Richland Community College
- Real-Estate Salesperson Lincense, Texas Real Estate Commision
Timeline
Community Director - Senior Living
Tenison Management
01.2011 - Current
Community Director - Tax Credit
Providence Management
01.2009 - 12.2010
Community Director - Tax Credit
The NRP Group
02.2008 - 01.2009
Multi-Site Property Manager - Lease-Up
Capstone Real Estate Services
01.2001 - 01.2008
Director of Operations
Gio-Guardian International Organization
02.2000 - 12.2000
Sales Associate
Expo Design Center
01.1999 - 01.2000
Assistant Community Manager
Lincoln Property Management
11.1992 - 09.1998
Administrative Manager - Gulf War Veteran
U.S. Air Force
1983 - 1992
Associate of Science - Business Administration
Community College of The Air Force
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