Anthony Self
Charlotte,NC
Summary
Entry-Level IT Technician with hands-on experience at Siemens Energy and a developing foundation in computer networking and technical support. Holds a Cisco Networking Essentials certificate and a CompTIA Certificate of Competency in Hardware and Software Systems earned through academic study. Currently preparing for CompTIA A+ and Cisco networking certifications, with strong problem-solving skills, reliability, and adaptability in fast-paced technical environments.
Overview
6
6
years of professional experience
Work History
Siemens Energy — Wind Tech/ Exciter Winding
Siemens Energy
Charlotte, North Carolina
09.2022 - Current
- Performed routine inspections and diagnostics to ensure system reliability, safety, and continuous operation.
- Troubleshot electrical and system-related issues using diagnostic tools to identify root causes, and reduce downtime.
- Replaced and verified faulty components to restore system functionality, and maintain performance standards.
- Documented maintenance activities, troubleshooting steps, and resolutions to support compliance, and team knowledge sharing.
Customer Service Representative
Harris Teeter Grocery
Charlotte, NC
06.2020 - 09.2022
- Resolved customer complaints and provided effective solutions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Collaborated with team members to enhance customer service quality.
Education
Some College (No Degree) - Information Technology
Central Piedmont Community College
Charlotte, NCSkills
- Equipment maintenance
- Electrical troubleshooting
- Team collaboration
- Safety standards
- Lockout-tagout protocols
- Hand tools proficiency
- Mechanical troubleshooting
- Blueprint interpretation
Affiliations
PC Building and Peripheral Setup – assembling custom PCs and optimizing keyboard, mouse, and display configurations
Timeline
Siemens Energy — Wind Tech/ Exciter Winding
Siemens Energy
09.2022 - Current
Customer Service Representative
Harris Teeter Grocery
06.2020 - 09.2022
Some College (No Degree) - Information Technology
Central Piedmont Community College