Anthony Serafin
Weehawken,NJ
Overview
9
9
years of professional experience
Work History
Branch Critical Systems Coordinator
Cushman & Wakefield C/O UBS
11.2021 - Current
- Developed strong interpersonal communication skills to promote relationship building with internal employees and external vendors.
- Collaborated with various UBS teams & Vendors on projects to identify and resolve system-related issues, improving overall performance.
- Coordinated with vendors/ financial teams to negotiate pricing, secure maintenance contracts, which resulted in cost savings for the company.
- Acted as liaison between end-users and technical support teams, ensuring timely resolutions for reported issues.
- Maintained an up-to-date remote monitoring database of branch hardware for various past/ present UBS projects.
Facilities Management Intern
Jones Lang Lasalle
06.2021 - 08.2021
- Collaborated with Capital One account professionals to learn internal business processes and best practices.
- Developed relationships with wide range of employees, customers and vendors.
- Conducted Value Engineering research on HVAC systems across United States locations to develop solutions for cooling units.
- Observed and supported on different account teams with project and management skills.
- Planned and implemented account wide service calls with service leaders.
Prep Cook, Line Cook, Sue Chef
Bubbas Potbelly Stove
04.2018 - 04.2020
- Set up and prepared cooking supplies and 5 workstations to maximize productivity.
- Collaborated with multiple shift servers to collect information about specific customer desires and dietary needs.
- Trained and assisted new kitchen staff members.
Sales Associate, Stock Manager
Crazy 8/ Gymboree
01.2017 - 02.2018
- Engaged with various customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new and potential customers.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
Tour Guide
Dorney Park And Wildwater Kingdom
03.2015 - 10.2016
- Worked closely with management staff in entertainment to create new and lucrative tours for customers.
- Guided groups of up to 12 people on scheduled tours.
Education
Bachelor of Science - Facilities Management
Temple University
Philadelphia, PA05.2021
Skills
- Interpersonal Communication
- Strategic planning
- Communication and Team Collaboration
- Incident Management
- Cost-reduction methods
- Project Management
- Database Management
- Team Training
- Multitasking abilities
- Planning and scheduling
Timeline
Branch Critical Systems Coordinator
Cushman & Wakefield C/O UBS
11.2021 - Current
Facilities Management Intern
Jones Lang Lasalle
06.2021 - 08.2021
Prep Cook, Line Cook, Sue Chef
Bubbas Potbelly Stove
04.2018 - 04.2020
Sales Associate, Stock Manager
Crazy 8/ Gymboree
01.2017 - 02.2018
Tour Guide
Dorney Park And Wildwater Kingdom
03.2015 - 10.2016
Bachelor of Science - Facilities Management
Temple University