ANTHONY SERRANO
Toms River,NJ
Summary
HVAC-R Helper, seeking to bring strong dedication, responsibility, and motivation to the Heating, Ventilating, and Air Conditioning Industry and to utilize qualifications obtained through Vocational-Technical Education Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Cashier
CVS Pharmacy
01.2023 - Current
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Set up new sales displays each week with fresh merchandise.
- Built relationships with customers to encourage repeat business.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
Student
HVAC-R Training-Ocean County Vocational-Technical School
09.2022 - Current
- Implementing Safety Regulations, Utilizing Tools and Equipment Skillfully and Safely
- Identifying Tubing and Fittings, Compressors, Refrigerants
- Soldering, Using Torches, Performing Evacuations on Systems
- Utilizing Refrigeration Test Equipment; Identification of Heat Pumps, Electricity, Gas Heating
- Working with Condensers, Evaporators, and Metering Devices
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
Certificate of Completion - HVAC-R-Certificate Program
Ocean County Vocational-Technical School
Brick NJ06.2024
High School Diploma - General Education, Financial Literacy, Computer Science
Toms River High School North
Toms River, NJ06.2024
Skills
- Shop Safety and Proper Use of Tools and Equipment
- EPA Regulations; Theories and Concepts of Refrigerants; Refrigerant Certifications
- Servicing and Repairs of Condensers, Evaporators, and Metering Devices
- Troubleshooting HVAC-R Systems; Identifying Malfunctions and Predicting Repairs
- Soldering Brazing Rods, Silver Solders, and Soft Solders
- Using Compound Gauges, Volt/Ohm Meters, Vacuum Pumps, Micron Gauges, and Electric Thermometers
- Motivating Others
- Solving Problems
- Selling Ideas or Products
- Providing Support for Others
- Delegating with Respect
- Cooperating Well with Others
- Issue Resolution
- Cash Drawer Balancing
Leadership And Activities
SkillsUSA, Ocean County Vocational-Technical Schools, 2022, Present
Timeline
Cashier
CVS Pharmacy
01.2023 - Current
Student
HVAC-R Training-Ocean County Vocational-Technical School
09.2022 - Current
Certificate of Completion - HVAC-R-Certificate Program
Ocean County Vocational-Technical School
High School Diploma - General Education, Financial Literacy, Computer Science
Toms River High School North