Anthony Serrano
Bakersfield
Summary
Highly organized professional specializing in efficient scheduling processes and team collaboration. Proven ability to optimize schedules and enhance operational flow. Known for reliability and flexibility, ensuring seamless coordination even in dynamic environments. Key skills include time management, conflict resolution, and adaptability.
Overview
9
9
years of professional experience
Work History
Scheduling Coordinator
Omni Family Health
11.2024 - Current
- Enhanced operational efficiency by implementing an electronic scheduling system.
- Fostered collaboration by training staff in scheduling protocols and software.
- Ensured consistent service delivery during high-volume periods through strategic management.
- Aligned departmental schedules with patient care standards through collaboration with heads.
- Identified and resolved scheduling issues quickly, promoting efficiency and profitability.
- Communicated schedule changes to staff and implemented proof-of-receipt to minimize errors.
Staffing Coordinator
Good Samaritan Hospital
12.2022 - 08.2024
- Handle a high volume of incoming and outgoing calls
- Fulfill staffing requirements for two hospital units
- Receive and record sick calls for all RNs and supporting staff
- Enter census data into multiple programs including Microsoft Excel and the Facility Scheduler
- Report all staffing changes into the Facility Scheduler
Scheduling Coordinator
Bakersfield Rehabilitation Hospital
11.2021 - 12.2022
- Developed effective recruiting strategies to address staffing needs and goals.
- Evaluated recruitment criteria to ensure compliance with professional standards.
- Conducted interviews to gather candidate information on skills and experience.
- Analyzed employment data to prepare comprehensive recruitment reports.
- Collaborated with management to establish personnel policies and procedures.
- Coordinated hiring processes and completed necessary employment paperwork.
Hospitalist Coordinator/ Program Manager
Sound Physicians
11.2020 - 11.2021
- Addressed negative variances by implementing strategic action plans and monitoring outcomes.
- Facilitated physician onboarding by serving as primary contact for new hires.
- Ensured optimal staffing by collaborating with Chief to manage labor budgets.
- Maintained integrity of contracting files, both paper and electronic formats.
- Collected data on census and temporary labor for effective program management.
- Monitored performance metrics to ensure hospitalists meet core objectives and standards.
Staffing Coordinator
Adventist Health
04.2019 - 06.2020
- Enhanced scheduling efficiency by creating and applying resource templates.
- Maintained accurate provider schedules using a robust database system.
- Coordinated with departments to manage absences and schedule changes effectively.
- Conducted audits, providing feedback to minimize scheduling errors and improve processes.
- Tracked time-off requests to ensure adequate staffing across all units.
- Prepared reports for monitoring daily scheduling activities and identifying necessary adjustments.
Recruiter
Valley Achievement Center
02.2019 - 07.2019
- Enhanced recruitment strategies to align staffing with organizational needs.
- Revamped selection criteria ensuring adherence to professional standards and guidelines.
- Resolved employee relations issues, addressing complaints and harassment allegations effectively.
- Conducted applicant interviews to assess work history and job skills efficiently.
- Collaborated with management to develop comprehensive personnel policies and procedures.
- Processed hiring paperwork, facilitating smooth onboarding of new employees.
- Assessed applicant qualifications for licensing compliance, following established guidelines.
- Provided management training on performance appraisals and counseling techniques.
- Performed testing evaluations through research and collaboration with supervisory personnel.
- Administered skill and psychological tests for prospective employee assessments.
- Explained HR policies and regulations, ensuring staff understanding and compliance.
- Maintained expertise in EEO and ADA laws, supporting equal employment initiatives.
- Matched applicants to job orders, optimizing placement based on qualifications.
- Informed applicants on job details, including responsibilities and promotion opportunities.
- Conducted new employee orientations, integrating staff into company culture.
- Executed reference checks, verifying applicant backgrounds efficiently.
- Coordinated with staffing agencies to fulfill temporary employee requirements.
- Managed employment records, updating HR software with hiring and promotion details.
- Recommended qualified candidates to managers, aiding in strategic hiring decisions.
- Advised management on recruitment and retention program strategies.
- Sourced job candidates using databases, networking, and recruiting resources.
Recruiter/ Onsite Coordinator
Adecco
10.2017 - 12.2018
- Enhanced client satisfaction by understanding hiring needs through consultations.
- Implemented innovative sourcing strategies to effectively recruit top candidates.
- Evaluated candidate qualifications through thorough interviews and assessments.
- Cultivated a network of qualified candidates to fulfill client requirements.
- Streamlined hiring and onboarding processes for Adecco and client-specific needs.
- Nurtured long-term relationships with temporary employees, offering career coaching and support.
Onsite Coordinator
Volt Workforce Solutions
06.2017 - 10.2017
- Streamlined employee clocking system setup for improved attendance tracking.
- Issued employee badges to enhance security and access management.
- Monitored attendance records to identify trends and address issues effectively.
- Assisted in processing time cards to ensure accurate payroll calculations.
- Investigated no call no show incidents to enforce attendance policies.
- Managed disciplinary actions in alignment with company policies and procedures.
Education
Associate of Science -
Bakersfield College
Bakersfield, CASkills
- Analytical problem-solving
- Reliable commitment to tasks
- Detail-oriented data management
- Strong written communication skills
Assessments
- Teamwork: Interpersonal skills — Proficient
- August 2024
- Responding to challenging team situations at work
- Full results: Proficient
- Management & leadership skills: Impact & influence — Proficient
- Choosing the most effective strategy to inspire and influence others to meet business objectives
- Sales skills — Proficient
- July 2024
- Influencing and negotiating with customers
- Recruiting — Proficient
- Managing the candidate sourcing and selection process
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Scheduling Coordinator
Omni Family Health
11.2024 - Current
Staffing Coordinator
Good Samaritan Hospital
12.2022 - 08.2024
Scheduling Coordinator
Bakersfield Rehabilitation Hospital
11.2021 - 12.2022
Hospitalist Coordinator/ Program Manager
Sound Physicians
11.2020 - 11.2021
Staffing Coordinator
Adventist Health
04.2019 - 06.2020
Recruiter
Valley Achievement Center
02.2019 - 07.2019
Recruiter/ Onsite Coordinator
Adecco
10.2017 - 12.2018
Onsite Coordinator
Volt Workforce Solutions
06.2017 - 10.2017
Associate of Science -
Bakersfield College