Anthony Shenouda
Torrance,CA
Summary
Skilled in administrative support and patient services, I excel in streamlining operations and enhancing patient care. At Golden Cove Pharmacy, I significantly improved document retrieval efficiency and patient communication. My proactive approach and healthcare expertise, honed through shadowing at La Care Medical Group, drive impactful solutions. Demonstrating bookkeeping acumen and a high level of initiative, I thrive in dynamic environments. Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clerk
Golden Cove Pharmacy
02.2023 - 02.2024
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited documents to keep company materials free of grammar errors.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Established and maintained patient profiles, updating organizational database with current information.
- Verified prescription information prior to entry in pharmacy computer system.
- Confirmed customer information and insurance eligibility for prescriptions.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Assisted customers in selecting over-the-counter medications and health care products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Re-stocked shelves with prescribed medications and health care products.
Shadowing Student
La Care Medical Group
06.2022 - 08.2022
- Shadowed doctor on rounds
- Assisted with chart scribing and patient care
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Identified issues, analyzed information and provided solutions to problems.
Education
Associate of Arts - Psychology
El Camino College
Torrance, CA06.2024
Skills
- Administrative Support
- Bookkeeping
- Records retrieval
- Patient Education
- Patient Services
- Healthcare expertise
- Vitals documentation
Certification
- EMT - Certified Emergency Medical Technician
- BLS CPR- American Red Cross
Languages
Spanish
Limited Working
Timeline
Clerk
Golden Cove Pharmacy
02.2023 - 02.2024
Shadowing Student
La Care Medical Group
06.2022 - 08.2022
Associate of Arts - Psychology
El Camino College
- EMT - Certified Emergency Medical Technician
- BLS CPR- American Red Cross
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