Anthony Shenouda
Torrance,CA
Summary
Skilled in administrative support and patient services, I excel in streamlining operations and enhancing patient care. At Golden Cove Pharmacy, I significantly improved document retrieval efficiency and patient communication. My proactive approach and healthcare expertise, honed through shadowing at La Care Medical Group, drive impactful solutions. Demonstrating bookkeeping acumen and a high level of initiative, I thrive in dynamic environments. Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Developed strong organizational and administrative skills in fast-paced office environment, maintaining accurate records and ensuring smooth operations. Transitioning into new field with focus on leveraging communication and multitasking abilities. Driven to contribute to team efficiency and overall success in dynamic setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clerk
Golden Cove Pharmacy
02.2023 - 02.2024
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited documents to keep company materials free of grammar errors.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Established and maintained patient profiles, updating organizational database with current information.
- Verified prescription information prior to entry in pharmacy computer system.
- Confirmed customer information and insurance eligibility for prescriptions.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Assisted customers in selecting over-the-counter medications and health care products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Re-stocked shelves with prescribed medications and health care products.
Shadowing Student
La Care Medical Group
06.2022 - 08.2022
- Shadowed doctor on rounds
- Assisted with chart scribing and patient care
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Identified issues, analyzed information and provided solutions to problems.
Education
Associate of Arts - Psychology
El Camino College
Torrance, CA06.2024
Skills
- Administrative Support
- Bookkeeping
- Records retrieval
- Patient Education
- Patient Services
- Healthcare expertise
- Vitals documentation
- Telephone etiquette
- Cash handling
- Customer satisfaction
Certification
- EMT - Certified Emergency Medical Technician
- BLS CPR- American Red Cross
Languages
Spanish
Limited Working
Timeline
Clerk
Golden Cove Pharmacy
02.2023 - 02.2024
Shadowing Student
La Care Medical Group
06.2022 - 08.2022
Associate of Arts - Psychology
El Camino College