ANTHONY SHIFFLETT
Crozet,VA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate
Crozet hardware
Crozet , VA
01.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
- Passionate about learning and committed to continual improvement.
Supervisor
Lidl US
Charlottesville, VA
05.2021 - Current
- Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Conducted employee evaluations and reviews.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Developed position rotation to support continuous improvement and operator development.
Correctional officer
Charlottesville, Va
09.2019 - Current
- An observant corrections officer with high integrity and a strong attention to detail.
- Focused on keeping the facility secure and prisoners safe by carefully following established procedures.
- Highly organized and thorough in searching people, vehicles and facility locations.
- Escort prisoners Search cells Monitor inmates, Albemarle Charlottesville regional jail Followed the proper procedures at all times to protect both inmates and staff.
- Conducted thorough searches of prisoners and cells to identify and remove contraband materials.
- Identified and settled disputes between inmates to prevent the escalation into major problems.
Product Coordinator
Lowe’s
Waynesboro, Va
02.2018 - 05.2019
- Consulted with customers to understand their desires and suggest the best products to meet their needs.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Stock clerk
Crozet, Va
05.2015 - 05.2017
- Harris teeter Prepared the sales floor for new promotions by building and moving displays and updating signs.
- Unpacked, tagged and stocked merchandise for sale on the main floor.
- Requested new items from suppliers based on customer demand, current stock levels and planned promotions.
- Rotated stock to move the oldest items first, minimizing product waste.
- Connected with customers to assist with questions, locate merchandise and carry heavy purchases to the customer's car.
- Palletized boxes of merchandise to make it easier to restock large sections of merchandise.
Skills
Hard and soft skills certified CPR certified/ mental first aid certified
Serve safe certified
- Goal-oriented
- Processes and procedures
- Team management
- Working collaboratively
- Reliable and trustworthy
- Organizational skills
- Teambuilding
- Computer skills
- Work ethic
- Training and Development
- Priority Management
- Conflict Resolution
- Scheduling
- Staff Management
- Training and mentoring
- Software experience
- Business administration
- Project Management
- Team Building
- Inventory oversight
- Search Engine Optimization
- Business Development
- Operations management
- Sales and marketing
- Creative merchandising
- Hard and soft skills certified CPR certified/ mental first aid certified
Certification
- First Aid/CPR Certified
- Servsave certified
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Education
Sport’s Management -
Liberty School Va
Lynchburg, VAWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Associate
Crozet hardware
01.2023 - Current
Supervisor
Lidl US
05.2021 - Current
Correctional officer
09.2019 - Current
Product Coordinator
Lowe’s
02.2018 - 05.2019
Stock clerk
05.2015 - 05.2017
Sport’s Management -
Liberty School Va
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