Anthony Siepser
Canton,GA
Summary
Proven leader with extensive experience in staff management and operations oversight, notably at Pure Taqueria. Skilled in strategic planning and budget control, I have successfully driven team performance and sales growth. My approach combines rigorous inventory control with effective staff development, achieving significant improvements in business operations and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Pure Taqueria
08.2023 - 08.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Server
Pure Taqueria
02.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Back of House Team Member
A. and M. Kitchen
11.2022 - 06.2023
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Assisted with training new BOH staff members on established processes and goals.
- Prepared food and drinks while following safe food handling procedures.
Server
Thai Emerald
07.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Designated Business Owner
Target
11.2021 - 11.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Closing Expert
Target
08.2020 - 08.2021
- Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
- Managed multiple concurrent transactions while maintaining attention to detail, ensuring all timelines were met without sacrificing accuracy or customer satisfaction levels.
- Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
- Contributed to team success by proactively identifying areas for improvement in workflows or procedures.
- Ensured compliance with federal and state regulations through diligent preparation and review of closing documents.
- Managed final steps of closing process to mitigate risk and errors, achieving effective timely and efficient closings.
General Merchandiser
Target
10.2019 - 08.2021
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
Sales Associate
GUESS Factory
10.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Chattahoochee Technical College
Marietta, GASkills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Team leadership expertise
- Food safety and sanitation
- Business operations knowledge
- Employee Scheduling
- Operations Oversight
- Budget Control
- Strategic planning skill
- Menu development
- Sales Coaching
Timeline
Assistant General Manager
Pure Taqueria
08.2023 - 08.2024
Server
Pure Taqueria
02.2023 - 08.2023
Back of House Team Member
A. and M. Kitchen
11.2022 - 06.2023
Server
Thai Emerald
07.2022 - 04.2023
Designated Business Owner
Target
11.2021 - 11.2022
Closing Expert
Target
08.2020 - 08.2021
General Merchandiser
Target
10.2019 - 08.2021
Sales Associate
GUESS Factory
10.2018 - 08.2019
Chattahoochee Technical College
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