As a Mortuary Practicum Student, my duties included:
Assembling cremation boxes.
Sterilizing embalming instruments and tables
Auto maintenance
Handling decedent transfers
Overseeing visitations and memorial services.
Helping out with the necessary chores that come with working in a mortuary setting.
System Status Controller
American Medical Response
Independence, MO
08.2021 - 12.2023
As a System Status Controller, my work duties included:
Allocating the appropriate EMS resources as the need arose by applying the appropriate decision-making rules and approved protocols.
Answering 911 emergency and non-emergency telephone calls from the public and various healthcare facilities.
Using two-way radio communications to dispatch calls and coordinate appropriate resources.
Assisted in locating incident scenes by selecting the safest, fastest route to such scenes by using the available locator aids
Communications Specialist
LifeFlight Eagle
Kansas City, MO
03.2008 - 03.2021
As a Communications Specialist, my duties included:
Handling incoming requests for urgent medical helicopter transports.
Activating flight teams as necessary.
Maintaining radio communications with flight crews during flight operations and conducted flight following activities while transport teams were airborne.
Training newly hired communications center employees.
9-1-1 Dispatcher
City of Pleasant Valley
MO
02.2006 - 05.2018
As a 9-1-1 dispatcher, my duties included:
Handling emergency and non-emergency telephone inquiries/requests from the public.
Maintaining radio communications with field personnel regarding calls for service, item/subject checks, etc.
Troubleshooting and maintaining radio communications and telephone equipment.
Submitting RFP’s to procure radio equipment (including two-way radio consoles, mobile radios, and portable radios).
Between 2007-2008, I briefly held a supervisory position, and led a team of six dispatchers.
Education
Graduate -
Shawnee Mission South High School
Overland Park, KS
05-2000
No Degree - General Studies
Kansas City, KS Community College
Kansas City, KS
Bachelor’s degree - Liberal Studies (BLS), Business and Psychology
University of Maine At Presque Isle
Presque Isle, ME
05-2026
Certification
Basic 9-1-1 Telecommunicator Certification (Mid-America Regional Council, Kansas City, MO)
Basic Fire Communications Certification (Mid-America Regional Council, Kansas City, MO)
Emergency Medical Dispatch (EMD), previously certified through the International Academies of Emergency Dispatch and the Priority Dispatch Corporation.
Timeline
Mortuary Practicum Student
Amos Family Funeral Home and Crematory
12.2024 - 01.2025
System Status Controller
American Medical Response
08.2021 - 12.2023
Communications Specialist
LifeFlight Eagle
03.2008 - 03.2021
9-1-1 Dispatcher
City of Pleasant Valley
02.2006 - 05.2018
Graduate -
Shawnee Mission South High School
No Degree - General Studies
Kansas City, KS Community College
Bachelor’s degree - Liberal Studies (BLS), Business and Psychology