Anthony Simmons

• Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
• Supported incoming students preparing for fall semester move-in and campus life.
• Mentored participants throughout year with ethical leadership and service.
• Participated in conflict resolution and problem-solving to support healthy coping skills.
• Utilized de-escalation techniques aligned with trauma-informed care to drive intervention strategy for participants in crisis.

• Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
• Developed and deepened relationships with residents and fellow staff.
• Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
• Led campus tours, new resident orientation and ongoing educational sessions.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Developed and maintained positive relationships with customers to enhance service.
• Greeted customers at counter to fulfill requests and answer questions.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.

Seasonal*

• Coordinated and led group activities for campers and counselors.
• Assisted homesick children, actively listening to concerns and providing emotional support.
• Explained principles, techniques and safety requirements to activity participants to prevent injury.
• Communicated camper needs, progress and attitudes in weekly staff meetings and made appropriate program adjustments.