Single father with an 18 year old daughter in college. Hard working, teachable, 5+ years of work experience and a proven knowledge of back office operations, confidential correspondence, and customer service. Aiming to leverage my abilities to successfully fill the Counseling, Social Work, Parks, Post Office role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Empathetic Counseling Intern known for connecting with clients, maintaining comfort and promoting progress during sessions. Easily collects information about patients through conversations, questions and in-depth interviews. Excellent observational and analytical skills with great insight into patients' mental state.
Overview
16
16
years of professional experience
Work History
COUNSELOR/INTERN PASTOR
Harvest Christian Fellowship
07.2014 - 04.2019
Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information
Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
Develop client treatment plans based on research, clinical experience, and client histories
Supervise or direct other workers providing services to clients or patients
Follow progress of discharged patients to determine effectiveness of treatments
Confer with family members or others close to clients to keep them informed of treatment planning and progress
Act as liaisons between clients and medical staff
Coordinate activities with courts, probation officers, community services, or other post-treatment agencies
Counsel family members to assist them in understanding, dealing with, and supporting clients or patients
Develop, implement, or evaluate public education, prevention, or health promotion programs, working in collaboration with organizations, institutions, or communities
Provide clients or family members with information about addiction issues and about available services or programs, making appropriate referrals when necessary
Modify treatment plans to comply with changes in client status
Instruct others in program methods, procedures, or functions
Train or supervise student interns or new staff members
Conduct chemical dependency program orientation sessions
Participate in case conferences or staff meetings
Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers
Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans
Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program
Plan or implement follow-up or aftercare programs for clients to be discharged from treatment programs
Assess individuals' degree of drug dependency by collecting and analyzing urine samples
Intervene as an advocate for clients or patients to resolve emergency problems in crisis situations
Attend training sessions to increase knowledge and skills
Maintain confidentiality of records relating to clients' treatment
Assess patients for risk of suicide attempts
Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships
Collect information about clients through interviews, observation, or tests
Guide clients in the development of skills or strategies for dealing with their problems
Develop and implement treatment plans based on clinical experience and knowledge
Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes
Prepare and maintain all required treatment records and reports
Evaluate clients' physical or mental condition, based on review of client information
Collaborate with other staff members to perform clinical assessments or develop treatment plans
Refer patients, clients, or family members to community resources or to specialists as necessary
Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations
Modify treatment activities or approaches as needed to comply with changes in clients' status
Counsel family members to assist them in understanding, dealing with, or supporting clients or patients
Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives
Discuss with individual patients their plans for life after leaving therapy
Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process
Plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients
Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies
Plan or conduct programs to prevent substance abuse or improve community health or counseling services
Coordinate or direct employee workshops, courses, or training about mental health issues
Supervise other counselors, social service staff, assistants, or graduate students
Gather information about community mental health needs or resources that could be used in conjunction with therapy
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
Answer alarms and investigate disturbances
Circulate among visitors, patrons, or employees to preserve order and protect property
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise
Confer with staff at a chosen event site to coordinate details
Inspect event facilities to ensure that they conform to customer requirements
Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions
Signal or verbally direct workers engaged in hoisting and moving loads, in order to ensure safety of workers and materials
Test rigging to ensure safety and reliability
Attach loads to rigging to provide support or prepare them for moving, using hand and power tools
Select
Load weights and sizes, facilities, and work schedules
CT gear such as cables, pulleys, and winches, according
ASSOCIATE MANAGER
Big Lots Inc.
02.2010 - 03.2014
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
Resolve customer complaints regarding sales and service
Oversee regional and local sales managers and their staffs
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
Determine price schedules and discount rates
Review operational records and reports to project sales and determine profitability
Monitor customer preferences to determine focus of sales efforts
Answer customers' questions about merchandise and advise customers on merchandise selection
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases
Receive, open, unpack and issue sales floor merchandise
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
Pack customer purchases in bags or cartons
Take inventory or examine merchandise to identify items to be reordered or replenished
Receive and count stock items, and record data manually or using computer
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners
Compile, sort and verify the accuracy of data before it is entered
Compare data with source documents, or re-enter data in verification format to detect errors
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Manager
Farmer Boys
03.2006 - 12.2010
Train workers in food preparation, and in service, sanitation, and safety procedures
Compile and balance cash receipts at the end of the day or shift
Perform various financial activities such as cash handling, deposit preparation, and payroll
Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
Resolve customer complaints regarding food service
Estimate ingredients and supplies required to prepare a recipe
Supervise and participate in kitchen and dining area cleaning activities
Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
Specify food portions and courses, production and time sequences, and workstation and equipment arrangements
Forecast staff, equipment, and supply requirements based on a master menu
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
Assign duties, responsibilities, and work stations to employees in accordance with work requirements
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor
Record production, operational, and personnel data on specified forms
Develop equipment maintenance schedules and arrange for repairs
Evaluate new products for usefulness and suitability
Greet and seat guests, and present menus and wine lists
Schedule parties and take reservations
Present bills and accept payments
Conduct meetings and collaborate with other personnel to plan menus, serving arrangements, and related details
Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients
Develop departmental objectives, budgets, policies, procedures, and strategies.
HVAC-R TECHNICIAN
ER Block HVAC-R
04.2003 - 01.2005
Observe and test system operation, using gauges and instruments
Adjust valves according to specifications and charge system with proper type of refrigerant by pumping the specified gas or fluid into the system
Test lines, components, and connections for leaks
Dismantle malfunctioning systems and test components, using electrical, mechanical, and pneumatic testing equipment
Adjust or replace worn or defective mechanisms and parts, and reassemble repaired systems
Braze or solder parts to repair defective joints and leaks
Perform mechanical overhauls and refrigerant reclaiming
Keep records of repairs and replacements made and causes of malfunctions
Install expansion and control valves, using acetylene torches and wrenches
Install wiring to connect components to an electric power source
Mount compressor, condenser, and other components in specified locations on frames, using hand tools and acetylene welding equipment
Schedule work with customers and initiate work orders, house requisitions and orders from stock
Supervise and instruct assistants
Estimate, order, pick up, deliver, and install materials and supplies needed to maintain equipment in good working condition
Cut, bend, thread, and connect pipe to functional components and water, power, or refrigeration system
Lay out reference points for installation of structural and functional components, using measuring instruments
Read blueprints to determine location, size, capacity, and type of components needed to build refrigeration system
Lift and align components into position, using hoist or block and tackle
Fabricate and assemble structural and functional components of refrigeration system, using hand tools, power tools, and welding equipment
Insulate shells and cabinets of systems
Drill holes and install mounting brackets and hangers into floor and walls of building
Determine project requirements, including scope, assembly sequences, and required methods and materials, according to blueprints, drawings, and written or verbal instructions
Lay out, measure, and mark dimensions and reference lines on material, such as roofing panels, according to drawings or templates, using calculators, scribes, dividers, squares, and rulers
Fasten seams or joints together with welds, bolts, cement, rivets, solder, caulks, metal drive clips, or bonds to assemble components into products or to repair sheet metal items
Install assemblies, such as flashing, pipes, tubes, heating and air conditioning ducts, furnace casings, rain gutters, or downspouts in supportive frameworks
Convert blueprints into shop drawings to be followed in the construction or assembly of sheet metal products
Fabricate or alter parts at construction sites, using shears, hammers, punches, or drills
Maneuver completed units into position for installation, and anchor the units
Select gauges or types of sheet metal or nonmetallic material, according to product specifications
Transport prefabricated parts to construction sites for assembly and installation
Drill and punch holes in metal, for screws, bolts, and rivets
Maintain equipment, making repairs or modifications when necessary
Finish parts, using hacksaws or hand, rotary, or squaring shears
Trim, file, grind, deburr, buff, or smooth surfaces, seams, or joints of assembled parts, using hand tools or portable power tools
Install or replace machinery, equipment, and new or replacement parts and instruments, using hand or power tools
Examine and test machinery, equipment, components, and parts for defects to ensure proper functioning
Position vehicles, machinery, equipment, physical structures, and other objects for assembly or installation, using hand tools, power tools, and moving equipment
Adjust, connect, or disconnect wiring, piping, tubing, and other parts, using hand or power tools
Clean or lubricate vehicles, machinery, equipment, instruments, tools, work areas, and other objects, using hand tools, power tools, and cleaning equipment
Assemble and maintain physical structures, using hand or power tools
Apply protective materials to equipment, components, and parts to prevent defects and corrosion.
Education
High School Diploma -
Palm Adult Education
Riverside, Ca
07.2021
Skills
Administration
Social Work
Counseling/Therapy
Teaching
Community Outreach
Resource Counseling
Group Support
Event Planning
Volunteer Supervision
Homeless Assistance
Foster Parent
Motivational Interviewing
Relapse Prevention
Multicultural Competence
Self-care strategies
Suicide Prevention
Intervention Planning
IT Work
Strong Customer Service
Kind, respectful, and self aware
Creativity
Critical Thinker
Problem Solver
Efficient
Troubleshooting skills
Documentation And Reporting
Timeline
COUNSELOR/INTERN PASTOR
Harvest Christian Fellowship
07.2014 - 04.2019
ASSOCIATE MANAGER
Big Lots Inc.
02.2010 - 03.2014
Manager
Farmer Boys
03.2006 - 12.2010
HVAC-R TECHNICIAN
ER Block HVAC-R
04.2003 - 01.2005
High School Diploma -
Palm Adult Education
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