Anthony Smith
South Salem
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
24
24
years of professional experience
Work History
Office Manager
RJS Labels
05.2025 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Sales Associate
Didonna Auto Group
12.2023 - Current
- Sales and leasing of all automobiles
- Delivery of vehicles to clients home or office
- Handling of lease and purchase paperwork/assistant to the President
Inside Sales Representative
Mavis Discount Tire
02.2023 - 08.2023
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Senior Claims Analyst
Point Pickup Technologies
06.2022 - 11.2022
- Reduced claim processing time by streamlining workflow and implementing efficient case management strategies.
- Streamlined communication channels between departments for expedited information sharing during the claims process.
- Identified opportunities for cost savings through careful review of vendor contracts and invoice discrepancies related to claims services engagements.
- Developed comprehensive reporting tools, enabling better tracking of key performance indicators within the department.
SAFETY DISPATCHER
City Of Stamford
02.2001 - 06.2022
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments
- Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene
- Received over 100 911 and non-emergency calls per day to dispatch calls to appropriate agencies and officers on duty.
Education
Bachelor of Arts - English
University of Connecticut
Storrs, CT12.1995
Skills
- Highly effective communication
- Excellent written and oral communication
- Teambuilding
- Interpersonal Communication
- Adaptability
- Teamwork and Collaboration
- Customer Service
- Time Management
Timeline
Office Manager
RJS Labels
05.2025 - Current
Sales Associate
Didonna Auto Group
12.2023 - Current
Inside Sales Representative
Mavis Discount Tire
02.2023 - 08.2023
Senior Claims Analyst
Point Pickup Technologies
06.2022 - 11.2022
SAFETY DISPATCHER
City Of Stamford
02.2001 - 06.2022
Bachelor of Arts - English
University of Connecticut
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